A company is looking for a Lead Customer Success Manager to join their team remotely in the USA.Key ResponsibilitiesProvide initial training to customers on using the platformAct as the main representative for customers through various communication channelsGather customer feedback and represent support issues and product feature requests to the organizationRequired Qualifications7+ years of experience in Customer Success or Technical Account Management in B2B tech or SaaSExperience managing a diverse portfolio of accounts from SMB to large enterprisesStrong emotional intelligence and empathy towards customersTechnical experience in cloud infrastructure is a plusResponsiveness to customer communications via email and Slack
Compliance Customer Success Manager
A company is looking for a Compliance Customer Success Manager. ...
Remote Customer Success Manager. Dallas, TX
Remote Customer Success Manager to work in the U. You will be working with our largest, high growth customers to ensure they are successful. Join Now and select the Customer Service Remote Job Bank Registry to get connected to our remote customer service job positions. You will understand their goal...
Enterprise Customer Success Manager
A company is looking for a Senior Customer Success Manager to engage and enable their largest customers. ...
Customer Success Manager – State, Local and Law Enforcement (SLED)
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...
Senior Business Manager Customer Success Design
A company is looking for a Senior Business Manager, Customer Success Design to lead strategic and operational excellence within the Customer Success Design team. ...
Customer Success Project Manager
We are seeking a seasoned Customer Success Project Manager to lead and execute strategic transformation projects with our customers, including health plans and healthcare providers. You will play a key role in driving customer success by ensuring projects are delivered on time, within scope, and wit...
Customer Success Manager III - Investment Management
The Customer Success Manager III (CSM III) will leverage real estate industry expertise and in-depth RealPage Investment Management solutions knowledge/thought leadership to connect customer business objectives to the functional capabilities of our products and solutions. This role will be responsib...
Customer Support Lead/Manager
As the Customer Support Lead/Manager at XOPS, you will be a working manager responsible for leading and managing our customer support team to ensure the highest level of service delivery. We are looking for a dynamic and experienced Customer Support Lead/Manager to join our growing team and drive au...
Senior Manager - Customer Success
Partner with Customer Success (CS) leadership to define & execute on our RealPage Customer Success strategy. The Senior Manager is responsible for leading a team of Solution Account Managers (SAMs), with the ability to drive exceptional customer relationships and build strong teams while also being ...
Customer Success Manager- Flight Services
The Customer Success Manager will report into CAE Flight Services leadership and work closely with both internal teams (such as Account teams, Delivery, Customer Care, Product Management and Development) as well as external stakeholders and partners, focusing on solution adoption, understanding the ...