We are currently seeking an inspiring, confident, and ambitious individual to join the Movado Company Store team as the Store Manager at Grapevine Mills location in Grapevine, TX.
Roles and Responsibilities : Achieve financial objectives for the store this includes meeting or exceeding store sales goals and ensuring that store expense budgets are metSet sales goals for all store associates and monitor their performance against these goalsAnalyze store performance through the use of business analytics and implement programs to enhance store performanceRecruit, hire, train, evaluate and counsel store employees to ensure peak performanceSchedule, organize and assign employees as well as follow up on their work results to maximize store performanceMaintain and enhance the performance of the staff through continuous training and coachingIdentify current and future customer requirements by establishing rapport with potential and actual customers and ensure that the store utilizes excellent CRM practicesRegularly conduct performance evaluations and communicate the appropriate employee improvement plansResolve customer issues or complaints in a timely manner and determine the optimal solutions that result in customer satisfactionEnsure that all store employees maintain the store in accordance with company standardsProvide exceptional customer service and ensure that all employees within the store also provide exceptional customer serviceConduct regular store meetings to keep staff informed of all store and corporate issuesCommunicate, implement and manage store marketing and merchandising programsExecute and monitor loss prevention and shrink programs in accordance with corporate policiesOversee all store operational issues and administrative duties and ensure the timely opening and closing of the storeMaintain the stability, security and reputation of the store by complying with corporate, legal and security requirementsRegularly communicate and coordinate with the appropriate corporate personnel in operations of the storeJOB REQUIREMENTS *The ideal candidate will have at least 3 years of experience as a Retail Manager, preferably in watch, jewelry, fashion, accessories, specialty and / or luxury retail Solid sales backgroundOpen availability and flexibility to work according to needs of the business and to ensure store objectives are met (Flexible Schedule)Strong business acumen use of business analyticsSuperior skills in managing employees with an ability to develop and mentor as it relates to sales performanceExcellent interpersonal and communication skillsProven ability to build a culture focused on success and teamworkIntermediate computer skills Benefits : Our employees enjoy a competitive compensation, employee discount, time off and benefit package.
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