Entry-Level Customer Service Professional - Marietta, GA Company : - A Leading Medical Device Company Location : Kennesaw Job Description : Are you looking to kick-start your career in the medical device industry with one of the largest and most reputable companies in the USA?
Join our team as an Entry-Level Customer Service Professional, and let us provide you with the training and opportunities you need to succeed in this dynamic field.
This is not just a job; it's your pathway to a rewarding career in one of the most exciting niches in the medical device industry.
Key Responsibilities : Customer Engagement : Interact with customers in a friendly and professional manner through phone, email, and other communication channels to address inquiries, provide information, and assist with their needs.
Product Knowledge : Learn about our cutting-edge medical devices and services to effectively educate customers on their features and benefits.
Training and Development : Participate in our comprehensive training program, designed to equip you with the knowledge and skills needed to excel in the medical device industry.
Order Processing : Facilitate order processing, including order entry, tracking, and ensuring timely and accurate deliveries.
Problem Solving : Collaborate with the team to resolve customer issues and concerns, ensuring customer satisfaction. Data Management : Maintain accurate and organized customer records and data in our CRM system.
Sales Support : Work closely with our sales team to support their efforts in meeting customer needs and achieving sales targets.
Qualifications : Education : High school diploma or equivalent. Some college coursework is a plus but not required. Experience : No prior customer service experience is necessary.
We are looking for candidates with a strong willingness to learn and grow in the role. Communication Skills : Excellent verbal and written communication skills.
Customer-Focused : A passion for delivering exceptional customer service and a commitment to customer satisfaction. Tech-Savvy : Comfortable using various software tools, including Microsoft Office Suite.
Team Player : Ability to work effectively as part of a collaborative team. Benefits : Comprehensive Training : We provide a structured training program to equip you with the skills and knowledge you need to excel.
Career Pathway : Enjoy opportunities for career progression within our organization, with a clear pathway for growth. Employee Benefits : Access to medical, dental, and vision (MDV) insurance, 401(k), and other benefits.
Positive Culture : Join a supportive and inclusive work environment where your contributions are valued. Powered by JazzHR
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