Crowd Management

Job Summary :

Title : Crowd Management

Role Type : Part-Time Seasonal

Workday Job Profile : 000228

Who Are We?

Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders : Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network.

As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. .

Who Are You?

Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.

That’s why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone.

And our commitment to EFFICIENCY, is our way of staying well-organized. So, join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.

The Role :

Guard, patrol, and / or monitor the venue premises to prevent theft, violence, or infractions of rules. May operate metal detector equipment.

Job Functions :

• Circulate among guests and / or employees to preserve safety, order and to protect the venue property.
• Monitor and authorize entrance and departure of employees, guests, and other persons to guard against theft and maintain security and safety of the premises.
• May write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
• Escort or drive motor vehicle to transport individuals to specified locations or to provide personal protection.
• Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
• Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources / prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
• Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and / or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
• Warn persons of rule infractions or violations and apprehend or evict violators from premises.

Qualifications :

• High school diploma or equivalent experience required
• Security / Law Enforcement experience preferred. Guard Card a plus.
• Good working knowledge of security operations, safety practices in a business environment and enforcement procedures.
• Ability to perform duties in a professional manner and appearance; ability to make independent and good judgment decisions within proper policy and procedures.
• Excellent verbal, written and interpersonal communication skills
• Acute sense of judgment, tact, and diplomacy
• A strong sense of teamwork and ability to execute programs
• Position requires constant walking, climbing stairs, lifting and carrying 50 lbs+ and occasional sitting

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Equal Employment Opportunity Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

Hiring Practices The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner.

Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.