VIP Specialist - Full Time - Detroit
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world?
At MGM Resorts, we seek individuals like YOU to create unique and show stopping experiences. You will operate with a large focus on culture by living through our core values.
Not to mention you will have access to some amazing company perks such as :
THE JOB :
The SHOW comes alive at MGM Resorts International. As a VIP Specialist, you will be responsible for setting the stage for an excellent guest experience.
Using your outstanding guest service skills, you will assist our guests with appropriate accommodations and arrangements with regards to VIP guest reservations and room assignments.
In your role, you will create WOW memories for our guests that they will carry with them far and beyond their time with us.
- Work with a diverse team of enthusiastic people in a FUN and fast-paced environment to achieve company goals
- Using your analytical skills, you will evaluate our guest's play to determine and establish comp profiles for guest reservations
- You will receive inbound calls in response to various mailings and invitations, slot tournament reservations, while assisting our database marketing team with player's account updates
- Maintain the privacy of our guest's information following all company policies and procedures
- Engage with guests and employees by smiling and hearing their story
THE STARTING RATE : $18.99
A GREAT CANDIDATE :
- Has high energy and positive attitude
- Has strong communication skills
- Has a strong knowledge of Microsoft office programs
- Has strong knowledge of standard kitchen equipment
- Can handle multiple tasks at one time
Candidates who join the SHOW will have access to some amazing company perks such as :
- Wellness incentive programs to help you stay healthy physically and mentally
- Health Benefits
- Health & Income Protection Benefits (For eligible employees)
- Maintain a work / life balance
- Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts
- Free meals in our employee dining room
- Free parking on and off shift
- Various programs and networking opportunities to help you get promoted
- Volunteer opportunities to give back to the community
- Other various discounts with company partners such as travel, electronics, online shopping, and many more
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