Principal Salesforce Consultant

ITL USA
Texas, US
Full-time

Job description As a Principal Salesforce Consultant, in this role you will be an expert contributing to different phases of the consulting lifecycle.

You will be intensely involved in business process consulting; you will define the problem, propose and create the solution.

You will also play an important role in the development, configuration and deployment of the overall solution. You will guide teams on project processes, deliverables and contribute to the proposal development, client training and internal capability building and help detail the project scope.

You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.

Basic Qualifications Bachelor’s degree or foreign equivalent required. Will also consider three years of relevant work experience in lieu of every year of educationAt least 11 years of experience in Information TechnologyU.

S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this point in timePreferred Qualifications At Least 10 years of hands-on experience working on Sales Cloud, Service Cloud, Community Cloud on Salesforce lightning platform Experience in in translate functional requirements and business rules into technology solutions and develop a technical strategy and be able to create and effectively demonstrate solutions that address customer requirements in Marketing Cloud involving Integration with other systems.

Very good understanding Salesforce product roadmap and ability to compare with other CRM productsVery good understanding of Best Practice of Salesforce platform implementations.

Anticipate customer needs, provides inputs for solution, demonstrate industry understanding and provides inputs to customers on areas other than project work and gains confidence with customer at higher levels to be treated as advisor involving salesforce.

Encourages diversity of opinions and evaluates on individual merit without being biasedIn-depth understanding of different of processes / constituents and best practices of project management in order to provide proactive solution for complex situations and execute multiple complex / critical projectsAbility to work in team in diverse / multiple stakeholder environmentExperience and desire to work in a Global delivery environmentValid Salesforce Credentials - sales cloud and service cloud consultant - at least three years oldAlong with competitive pay as a full-time Infosys employee you are also eligible for the following benefits.

Medical / Dental / Vision / Life InsuranceLong-term / Short-term DisabilityHealth and Dependent Care Reimbursement AccountsInsurance (Accident, Critical Illness, Hospital Indemnity, Legal)(K) plan and contributions dependent on salary levelPaid holidays plus Paid Time OffInfosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

16 days ago
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