Security Supervisor Satellite Site Operations - Waltham

The Security Supervisor Satellite Site Operations will :

Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.

• Select, monitor, and evaluate department employees. Be responsible for ensuring the service and image standards of the security department are maintained and improved upon.
• Mentor staff, as needed. Work in collaboration with the security company on-site account manager to ensure all contracted workers are in compliance with all hospital policies, procedures, and the standards set forth in the service contract.
• Assist in monitoring weekly training reports to ensure all personnel meet their training requirements.
• Recommend action when necessary to ensure compliance with departmental & hospital standards as well as contractual obligations.
• Work in conjunction with the contract account manager for effective coordination.
• Ensure officers & supervisors comply with all training requirements, including induction training in accordance with departmental guidelines.
• Direct appropriate response to all incidents, including enlisting other departments and outside assistance. Conduct & coordinate hospital-wide drills, such as Active Shooter, Code Pink, Code Triage, Code Orange, Bomb Threats, and other drills specified by safety, Emergency Management, or other regulatory agencies (i.e., DPH, TJC, etc.).
• Work with Safety, Engineering, & other hospital departments to monitor & evaluate communication systems and incident response issues and develop effective communication.
• Evaluate the institution's security needs & provide recommendations for new or revised programs, policies, & procedures to enhance the effectiveness of security services.
• Assist in conducting thorough preliminary investigations & appropriate crime scene preservation.
• Prepare reports to assist management in determining further investigation, deployment of officers, installation of physical controls, & development of policies and procedures.
• Develop & teach training classes and in-services pertaining to security-related issues.
• Contribute to the ongoing effectiveness of hospital security by maintaining effective working relationships with managers and supervisors of all departments.
• Act as a liaison between the hospital and local, state, and federal law enforcement agencies in cases of crimes on company property or involving company employees.
• Serve as a liaison between other emergency management agencies as may be required to coordinate emergency preparedness and response.
• Respond to critical incidents to all satellite locations to include after business hours, weekends, and holidays.
• Complete assigned training or attain other specialized knowledge of access systems, camera systems, and communication systems.
• Complete special projects as assigned by the Security Manager or Security Director, including assistance with security investigations.
• Attend classes to enhance effectiveness as a Security Operations Supervisor as recommended by the Security Director.

To qualify you must have :

• Must have or be eligible to obtain certification from IAHSS for CHPA, as well as certified in Welle as an instructor.
• Bachelor's Degree in Business Administration, Criminal Justice, or a closely related field.
• 3 years of related experience.
• Exceptional leadership and motivational skills with which to create a dynamic and challenging work environment for all officers.
• Extensive knowledge of security protocol and procedures.
• Ability to train internal & external staff employees on security policies and procedures.
• Proficient with Microsoft Office Suite or related software.
• Ability to work with confidential and classified information.

Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone.

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