Director, Customer Identification Program

Your Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together.

The purpose of the Customer Identification Program (CIP) Director role within Financial Crimes Risk Management is to support and provide oversight over the firm’s regulatory requirements for CIP and beneficial ownership processes, which are incorporated into the BSA / AML program.

This position requires deep CIP subject matter expertise and understanding of BSA / AML regulatory requirements. A key part of this role is collaborating with other teams across Financial Crimes Risk Management, Corporate Risk Management, Internal Audit, and other first line teams to ensure the successful execution of strategic goals and initiatives.

This is a role where you will be able to grow your expertise through consistent challenges with the backing of passionate leaders who will value your contributions and encourage your development.

Responsibilities

• Lead a team of financial crimes risk management experts in managing the firm’s CIP and beneficial ownership oversight processes.
• Deliver executive-level presentations to business leaders and lead audit and regulatory exams to effectively drive improvements to CIP and beneficial ownership processes.
• Assess and provide strategic guidance on existing screening processes to identify enhancements or changes needed to meet regulatory expectations.
• Provide tailored training to business units responsible for performing CIP-related functions.
• Evaluate existing staffing models and ensure CIP is appropriate for the firm’s size, business, and complexity.
• Enhance and / or create procedures and program governance documents to support the strategic enhancement of CIP processes.
• Lead various special projects and remediation efforts in a deadline driven environment, including reporting, technology, and audit issues.
• Facilitate working groups and collaborate closely with key stakeholders to identify and implement opportunities for alignment and improvement.
• Participate in industry trade associations to advocate for Schwab and to influence forthcoming regulations.

What you have

Required Experience :

• Bachelor’s degree in Business / Finance or related field.
• 10+ years of related experience with a financial institution with subject matter expertise in financial crimes, audit, and / or brokerage / bank products.
• 5+ years as a strong people leader.
• Deep understanding of Bank Secrecy Act (BSA) compliance and BSA / AML regulatory requirements related to CIP, KYC, CDD, EDD, and the USA PATRIOT Act.

Preferred Experience :

• License / Certifications : Series 7, 24, and CAMS certification.
• Strong strategic vision and the ability to apply sound logic to problem solving.
• Proven ability to identify and resolve highly complex issues with regulatory and audit implications in partnership with various levels of management and business leaders.
• Strong interpersonal skills as evidenced in both verbal and written communications as well as excellent listening skills.
• Proven success in leading and influencing others in a dynamic environment.

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.

Why work for us?

Own Your Tomorrow embodies everything we do! We are committed to helping our employees ignite their potential and achieve their dreams.

Our employees get to play a central role in reinventing a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth.

Benefits : A competitive and flexible package designed to empower you for today and tomorrow. We offer a competitive and flexible package designed to help you make the most of your life at work and at home today and in the future.