Receptionist

Job Title : Campus Receptionist

Reports to : Principal

Date Revised : 08 / 08 / 2015

Dept. / School : Assigned Campus

Primary Purpose :

Under close supervision provide reception and clerical assistance for the efficient operation of the campus office.

Qualifications :

Education / Certification :

High school diploma or GED

Special Knowledge / Skills :

Proficient keyboarding skills

Effective organization, communication, and interpersonal skills

Ability to understand and follow detailed written and verbal instructions

Ability to operate multi-line phone system

Experience :

One year clerical experience in office setting

Major Responsibilities and Duties :

Reception and Phones

• Receive and direct incoming calls, take reliable messages, and route to appropriate staff.
• Greet and direct campus visitors. Maintain visitor log and issue visitor passes.
• Assist parents in checking students in and out of school.
• Prepare and distribute student identification cards, bus passes, and parking stickers.
• Assist with the receipt and distribution of student materials, including homework requests.
• Receive, sort, and distribute mail, messages, documents, and other deliveries.

Other

• Provide clerical assistance as needed including assisting with the scheduling of appointments.
• Compile, maintain, and file all reports, records, and other documents as required.
• Maintain confidentiality.

Customer Care Skills

• Provide professional communication with students, parents, community members, staff, and other professionals at all times.
• Use proper phone etiquette at all times, speaking slowly and clearly. Take reliable messages, and route to the appropriate staff.
• Ensure superior customer care skills are used via eye contact, facial expressions, voice inflections, body language, and an attitude of going the extra mile for others.
• Ensure all requests for information are dealt with in an appropriate timeframe.
• Create and maintain a welcoming, service-oriented environment toward all internal and external customers.

Supervisory Responsibilities :

None

Mental Demands / Physical Demands / Environmental Factors :

Tools / Equipment Used : Multi-line phone system; standard office equipment including personal computer and peripherals

Posture : Prolonged sitting; occasional bending / stooping, pushing / pulling, and twisting

Motion : Repetitive hand motions; frequent keyboarding and use of mouse; occasional reaching

Lifting : Occasional light lifting and carrying (less than 15 pounds)

Environment : May work prolonged or irregular hours

Mental Demands : Work with frequent interruptions; maintain emotional control under stress

This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

Reviewed by Date

Received by Date

Additional Job Information : Applying for this posting places your name in a pool of applicants who wish to be considered for this position.

All applications will be reviewed. Not all applicants will be interviewed.

The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required

FMLA regulations require all employers to post the updated FMLA notice.

LISD reserves the right to not fill positions if it is determined by the Superintendent to not be in the best interest of the district.