Description
SUMMARY : The Inside Sales Representative position is responsible for maintaining current customer satisfaction with service and sales, and generate new sales / business thru sales initiatives and goals.
Provide professional services with product knowledge, problem solving, and order enhancement. REPORTS TO : Operations Manager MINIMUM QUALIFICATIONS : COMPETENCIES
- Communication Proficiency
- Customer / Vendor Focus
- Personal Effectiveness / Credibility
- Technical Capacity
- Teamwork
- Detail-oriented
- Flexibility
PREFERRED QUALIFICATIONS :
- Bachelor’s degree in a technical or business discipline, preferred
- OR equivalent years’ experience with Eclipse business software
- Two years’ industry specific experience, preferred
WORKING CONDITIONS : This job operates in a professional office environment and various warehouse locations and conditions.
This role routinely uses standard office equipment. While performing the duties of this job, the employee is occasionally required to stand;
walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear.
The employee must occasionally lift or move office products and supplies, up to 20 pounds. COMPENSATION : The compensation range for this position is $55,000.
00 to $65,000.00 annually OTHER COMPENSATION : The following additional compensation may be applicable for this position :
Profit Sharing
BENEFITS :
- Insurance - Medical only for part-time positions, 30+ hours / week
- Disability Insurance
- Life Insurance
- 401(k)
- Paid Sick Leave
- Paid Holidays
- Paid Vacation
- Paid Parental Leave
SUPERVISORY RESPONSIBILITIES : No ESSENTIAL JOB FUNCTIONS :
- Provides outstanding customer service to all current and potential customers, mainly via telephone and internet
- Writes orders with accuracy and in accordance to all sales policies and procedures
- Maintain current customer base
- Meet established monthly sales goals
- Communicates and cooperates with outside sales force and / or other departments for all Frost pertinent activities
- Communicate process improvement ideas
- Timely follow-up on all customer orders, quotes, and materials
- Maintains up-to-date awareness with new and existing products and services
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