Provides and facilitates diabetes education for in-patient adults with diabetes. Functions as consultant and resource for diabetes education, research and professional development.
MAJOR ACCOUNTABILITIES / SPECIFIC JOB COMPETENCIES
1. Training and Education : Provides high quality diabetes education and training activities to the organization; Oversees the planning, implementation and evaluation of diabetes education for inpatient adults Ensures diabetes education handouts / videos are aligned with national standards of care.
Oversees diabetes related policies and procedures.
Collaborates with CottageOne and Patient Education committee to evaluate adult diabetes documentation / education.
Acts as the Chair of the Diabetes Liaison Committee.
Provides orientation to diabetes patient care for new hires and new graduate RNs.
Collaborates with Laboratory Point of Care Testing and Pharmacy representatives.
Collaborates with other Educators for Education Department needs.
2. Identifies education needs by performing gap analysis. Uses data to develop strategy to address the performance gap and resulting identified education needs.
Develops, implements, and / or coordinates training / education programs to successfully aid learners in achieving pre-established measurable outcomes.
Uses various teaching strategies and adult learning principles appropriate to the environment, person, or group being instructed.
Evaluates outcomes and collects data for program revision / initiation (Level 1 and 2).
Evaluates effectiveness of targeted education programs for desired behavior change (Level 3).
3. Planning and Problem Solving : Effectively plans and problem solves using critical thinking.
Manages time, resources, and systems to consistently achieve efficiency and cost effectiveness within own scope of responsibilities,
Consistently plans ahead, anticipating problems and workload so that goals, programs, and projects are accomplished within designated time frame.
Planning and implementation of classes / programs consistently reflects attention to detail so that customers perceive the highest quality.
Uses effective problem-solving skills :
a. Attempts to solve problems independently.
b. Involves the right people in the problem resolution process.
c. Brings the problems to Director / Department with possible resolution options.
4. Consultation : Improves staff performance by consulting with operating departments.
Facilitates client’s commitment to getting facts, measuring results, and supporting training to improve performance.
Uses expertise to collaborate with client to improve performance on assigned units / departments / programs.
Assesses individual and team performance (performance analysis) :
a. Identifies factors impeding and contributing to performance (cause analysis).
b. Selects, recommends, and evaluates interventions (interventions).
c. Facilitates the implementation of interventions and the adoption of new behaviors (implementation).
d. Facilitates the development and use of measures and evaluation strategies (evaluation).
Serves as catalyst, resource, and coach for implementation of organization and departmental initiatives and changes.
Counsels staff members and / or others in healthcare career planning and advancement.
5. Communication and Relationships : Develops collaborative relationships through effective communication skills.
Consistently uses :
a. assertive communication
b. active listening skills
c. positive and constructive feedback models
d. conflict resolution model
Effectively articulates department / organization vision and goals.
Acts as role model, coach, mentor, and resource person to individuals by using advanced communication skills.
Fosters interdisciplinary and interdepartmental collaboration
Uses appropriate avenues and methods of communication when developing and implementing proposals, plans, and programs.
Actively markets department and hospital programs.
6. Professional Development : Demonstrates on-going, effective professional development.
Through professional development activities, attains and maintains expertise in performance improvement, training techniques, consulting, communication and competency.
Incorporates evidence from current research and best practice models into practice and staff development activities.
Establishes measurable personal goals aimed at professional growth with strategies for achieving these.
Participates in activities that promote the health of the community or growth of the profession at a local or national level.
LEVEL OF EDUCATION
BSN; Master's degree preferred.
CERTIFICATIONS, LICENSES, REGISTRATIONS
California RN license, Certified Diabetes Educator (CDE), BLS from the American Heart Association.
TECHNICAL REQUIREMENTS
Microsoft Outlook and PowerPoint. Clinical EMR experience
Experience in clinical practice with insulin pump preferred.
YEARS OF RELATED WORK EXPERIENCE
5 years professional experience in a clinical setting related to diabetes education.
Knowledge of adult education theories, principles, and practices.
Academic and / or experiential preparation in program management preferred.