We are seeking a dedicated and personable Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our customers, resolving inquiries, and ensuring a positive experience while providing exceptional on-site support to our customers, ensuring their needs are met and their experiences with our company are outstanding.
Key responsibilities include :
Respond promptly and professionally to customer inquiries.
Assist customers with product information & paperwork.
Maintain a positive attitude while handling customer concerns and complaints.
Collaborate with team members to enhance the overall customer experience.
Keep up-to-date with product knowledge, policies, and procedures.
Identify opportunities to improve processes and enhance service delivery.
Contribute to a positive team environment and help foster a culture of enthusiasm and support
Conduct on-site visits to assist customers with product inquiries and instillations
What we offer : Competitive pay
Competitive pay
Opportunity for growth and advancement
Ongoing training and professional development
Fun, energetic work environment with a supportive team
If you are ready to bring your positive energy and enthusiasm to our customer service team, we want to hear from you! Apply today and help us create unforgettable experiences for our customers.
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