Product Manager, Agile Transformation (Remote)

PURPOSE :

CareFirst is undertaking a digital transformation which requires enterprise agility paired with the retooling of our technology stack to speed delivery and expand our reach.

The Digital Delivery organization is leading this charge by advancing our Scaled Agile (SAFe) ways of working across the organization.

To drive this transformation, the Product Manager is a leadership role within the Continuous Delivery Enablement, Lean Agile Center of Expertise team that will onboard new teams onto existing release trains, onboard and enable new value streams, define relevant OKRs, and provide coaching to all levels within the portfolio.

ESSENTIAL FUNCTIONS :

1. Provide Client Services

• Consult with current implementation teams across the Business Technology Portfolio including but not limited to Value Stream Aligned Teams, Platform Teams, Data Services, Infrastructure, and Security to form cross functional agile teams and onboard them into existing Value Streams and Agile Release Trains.
• Workshop, define, and implement new Value Streams and Agile Release Trains when necessary and enable the formation and tracking of teams in these configurations.
• Enable continuous improvement by interacting with Value Stream teams and cross-functional stakeholders at all levels, conduct gap analysis and recommend an improvement backlog
• Provide subject matter expertise in Value Stream definition and Product Management leadership to help define OKRs and KPIs.
• Provide product management and product ownership leadership, mentoring and governance to implement PM / PO standards and best practices
• Provide necessary guidance to the VS teams related to team composition, flow of requirements, and continuous improvement efforts
• Provide Lean Portfolio Management best practices to enable business agility across value streams
• Conduct Scaled Agile training in support of SAFe certifications

2. Build the Bridge within the Ecosystem

• Onboard new teams to agile ways of working, SAFe, and Value Stream participation using organizational change management techniques
• Lead business value metrics through establishing OKRs for the value streams, implementing their measurement, and improvements
• Drive continuous improvement mindset, ensure feedback loop to listen, communicate, and experiment with improvements
• Lead and Mentor PM / PO / Value Stream Leaders, work with managers to ensure that requirements flow and OKRs are measured and improved upon
• Collaborate with Value Stream Leaders and Business Information Officers and develop plans to help stream-aligned teams acquire continuous delivery capabilities including necessary organizational change management
• Develop a highly engaged team that is collaborative, with a high-performance culture

SUPERVISORY RESPONSIBILITY :

Leads a team utilizing a matrix management system.

QUALIFICATIONS :

Education Level : Bachelor's Degree in Product Management, Engineering, Information Technology or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Experience : 10 years experience product management and / or product owner experience

Preferred Qualifications :

• Experience in establishing new Value Streams and Agile Release Trains
• SAFe Program Consultant (SPC) Certification
• At least 4 years’ experience leading Scaled Agile teams and release trains of at least 10 or more teams simultaneously.
• At least 4 years’ experience as a Release Train Engineer
• Experience leading large Scaled Agile Program Increment Planning Events
• Experience in Product Ownership, Product Management
• Experience coaching leaders, teams, and Scrum Masters in Lean-Agile practices and mindsets
• Experience managing and optimizing the flow of value through the ART and Solution Train using various tools, such as the Program and Solution Kanbans and other information radiators
• Focus on continuous improvement via Inspect and Adapt workshops; assess the agility level of the ART and Solution Train and help them improve
• Experience improving the flow of value through value streams by improving and assessing the practices associated with DevSecOps and Release on Demand in the Continuous Delivery Pipeline
• Master’s degree in business, IT or other related field.
• Additional Scaled Agile Framework certifications including : SAFe Lean Portfolio ManagementSAFe AgilistSAFe Product Owner / Product ManagerSAFe Release Train EngineerSAFe Scrum MasterSAFe DevOps Practioner

Knowledge, Skills and Abilities (KSAs)

• Proficient in project planning and life cycle development.
• Excellent communication skills both written and verbal.
• Proficient in Agile methodologies, principles, and procedures.
• Ability to use Product KPIs and business metrics to optimize the product.
• Ability to recognize, analyze, and solve a variety of problems.
• Ability to analyze, organize and prioritize work while meeting multiple deadlines.

Licenses / Certifications

• Certified Product Manager (CPM)-AIPMM Upon Hire Pref
• Certified Product Marketing Manager (CPMM)-AIPMM Upon Hire Pref

Travel Requirements :

Estimate Amount : 0 5%

Department

Department :

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.