Overnight Garage Ambassador Brickell City Centre

Description

Location : Brickell City Center

Address : 98 SE 7th Street Suite #403, Miami Ave Miami, FL 33130

Position : Overnight Parking Ambassador

Shifts : Monday 4 : 00pm - 12 : 30am / Thursday - Saturday 4 : 40pm - 2 : 00am / Sunday 4 : 00pm - 12 : 30am

Hourly Pay : $15.00 to $16.00 Per Hour

Hourly Per Week : 40Hrs

The Garage Ambassador greets and creates a welcoming atmosphere for our customers and clients. They perform a variety of tasks to ensure a smooth operation of the parking facility while delivering service that exceeds our customer / client's expectations.

Depending on the needs of the location the Garage Ambassador provides customer service, including helping customers with entry / exit transactions, maintaining parking equipment in operating condition with receipt paper and free of jams, and troubleshooting parking equipment that is malfunctioning.

The Garage Ambassador works closely with fellow team members, the Operations Manager, and / or Shift Supervisor to ensure that cleanliness as well as safety standards are met at all times.

Key Responsibilities

• Must be flexible to work nights Monday-Sunday, Holidays and special events.
• Greet arriving and departing guests in a friendly and courteous manner.
• Act as traffic controller to direct incoming guests to available parking spaces.
• Perform vehicle counts on location throughout shift to ensure garage does not over fill available spaces.
• Perform daily patrols and issue violation warnings to tenants and visitors that violate garage policies.
• Control traffic at entrances and exits as needed; provide assistance to guests who have forgotten where they parked.
• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Garage Manager or Operations.
• Use respectful communication to assist guests with their questions, problems, and concerns, relay information to Operations Manager
• Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead.
• Always communicate professionally with guests, client, and teammates.
• Employee must be able to perform essential functions of the position with or without reasonable accommodations.
• Basic knowledge of the parking system to add, cancel or reset key cards.
• Oversee upkeep of the garage look for large debris, lights out or anything that can be a hazard. Please report immediately to superiors to inform client.

Skills, Knowledge and Expertise

• At least 18 years of age
• Excellent customer service and communication skills
• Ability to verbally communicate with guests
• Previous customer service experience, preferred
• English / Spanish speaker, preferred

Benefits

Full-Time Employee Only)

• Medical
• Dental
• Vision
• Life and Disability
• 401K Plan with Generous Employer Match and Immediate Vesting
• Generous Paid Time Off (PTO)

United States - California applicants only :

The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable.

You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you.

After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is / are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report.

A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.

Find out more about the Los Angeles County Fair Chance Ordinance at https : / / opportunity.lacounty.gov / wp-content / uploads / 2024 / 03 / FCO-FAQ-Final-Updated-with-Recommendations.

pdf . Find out more about the California Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage : https : / / calcivilrights.

ca.gov / fair-chance-act / .

The Reimagined Parking family of nationally recognized brands Impark, Lanier, Republic Parking, AmeriPark, and ParkOne is the world's leading tech-powered, people-driven parking solutions provider.

Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.

Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination / class status protected by state / provincial or federal law, as applicable.

Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.