Non- Profit Program Manager

JOB SUMMARY : The Program Manager for Prevention Education will oversee the planning, implementation, and evaluation of programs and services.

This role involves managing a team of program staff, ensuring compliance with funding requirements, tracking program performance, and fostering partnerships with community stakeholders.

The Program Manager will play a crucial role in advancing the organization's mission, ensuring the delivery of high-quality services, and driving program growth and sustainability.

DUTIES AND RESPONSIBILITIES

Supervision and Leadership

• Supervise and provide weekly trauma-informed supervision to front-line health workers, including Health Educators, Care Specialists, Senior Counselors, Lead Navigators / Navigators, and other assigned staff.
• Provide weekly individual supervision and biweekly group supervision to staff and assigned interns.
• Responsible for the overall implementation and management of the OASAS contracts.
• Allocate nonprofit contracts, track, and report metrics to stakeholders, and ensure timely achievement of deliverables.
• Actively participate in the recruitment, onboarding, training, and performance management of supervised positions.
• Educate staff on data collection, documentation, and reporting protocols.
• Perform daily chart reviews and periodic group observations to ensure quality service delivery.
• Utilize weekly electronic health record reports to measure program deliverables, ensure data accuracy, and provide constructive feedback.
• Supervise outreach, street outreach, and groups.
• Review, develop, and implement departmental policies and procedures.

Assessments and Patient Data Collection

• Ensure that all client assessments and service plans are thorough, client-centered, and completed on time.
• Conduct and supervise intakes, assessments, and treatment plans. Assign cases and tasks as needed.
• Supervise program staff and complete all required monthly and other reports.
• Ensure all services are provided in a culturally and linguistically appropriate manner.
• Lead the collection of post-program patient data and surveys.

Program Coordination and Outreach

• Participate in department and program meetings, including Weekly Team Meetings, Monthly Tenant Meetings, etc.
• Effectively use tools such as safety plans, community meetings, psycho-education groups, team meetings, red flag reviews, treatment planning conferences, and self-care to create a nonviolent and trauma-sensitive culture.
• Allocate up to 25% of your role to participating in outreach efforts.
• Work with the Marketing and Communications Team to develop targeted messages that increase client engagement and promote activities and events.

Other Responsibilities

• Other duties as assigned based on program needs.
• Duties may be outside regular work hours and may include evenings and weekends when needed.
• May serve as a backup driver for the agency mobile unit.

KNOWLEDGE, SKILLS, & ABILITIES :

• Expertise in Evidence-Based Interventions and Practices, such as Motivational Interviewing and Strengthening Families.
• Ability to identify system performance measures and implement strategies to enhance staff engagement and performance.
• Strong proficiency in using electronic health record (EHR) systems, with project management, problem-solving, and analytical skills.
• Independently handles responsibilities within the prevention field, utilizing deep knowledge of sexual risk and trauma impacts on diverse communities.
• Skilled in working with culturally diverse populations and willing to work flexible hours as required.

EDUCATION

MINIMUM : Bachelor’s degree in teaching, psychology, social work or related fields.

REQUIRED SKILLS :

• MINIMUM : 4 years of supervisory a team of 4 or more experience required.
• Excellent written and verbal communication skills.
• Two (2) years of Non-Profit Management / Allocating funding Experience required

PREFERED SKILLS :

• Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
• Bilingual candidates are strongly encouraged to apply. (Spanish and Haitian-Creole preferred)

LICENSURE :

• NYS Drivers license preferred.
30+ days ago