Health Data System Analyst- W2 Only

Role : Health Data System Analyst- W2 Only

Location : Columbia, SC- Hybrid

Duration : One Year contract with possibility of extensions.

Note : In-person interview

The purpose is to hire a data analyst to assist with the procurement, development, and implementation of a new electronic infectious disease surveillance system (with associated user interface) to modernize disease reporting, surveillance, and management.

The System Analyst will need to learn the system capabilities and become an expert in that system to provide support, analysis, testing, problem resolution, reporting, and monitoring of that system.

The candidate works in a team environment with other Information Technology staff, Project Management Office, and Program Area system Owners to support the system and users.

Specific duties and responsibilities include but are not limited to the following :

• Study and learn system capabilities assigned
• Work with Information Technology staff to learn system technical functionality and IT Security Standards and practices.
• Work with Program Area System Owners to learn their business functions and needs
• Provide system user support
• Assist staff in resolving system-related problems
• Assist with System user account permissions and security
• Provide and assist with system user training when onboarding new staff as well as individual training
• Create and maintain supporting system and training documentation.
• Maintain SharePoint content associated with system collaboration sites
• Document and create technical reports by collecting, analyzing, and summarizing information and trends as well as system effectiveness
• Monitor and Identify system data quality issues and work to improve data accuracy
• Review and monitor usage reports
• Assist with the system software life cycle process
• Coordinate and assist with system testing and production validation
• Work with Program Area and IT to present key information for improvements
• Maintain system protocols by writing and updating procedures
• Assist with development of policies and procedures to conform and comply with agency standard
• The candidate will work closely with the Assigned Section Manager to identify, prioritize, and schedule workload and implementation to IT standards and procedures.

The candidate will work closely with customer and subject matter experts for the system design and testing.

Required skills :

• Knowledge of Information Technology Field, best practices, organization, and operations
• Ability to learn new systems and become an expert
• Excellent written, oral, and interpersonal communication skills
• Excellent Customer Service skills and provide system support

O365 products and Applications (Word, Excel, PowerPoint, outlook, Teams, SharePoint)

• System Analysis, monitoring, and reporting on system performance and data quality
• Flexible and easily adapts to changing priorities
• Ticketing System

Preferred skills :

• Ability to establish positive working relationships with technical staff, customers, and others involved in data-centric management.
• Microsoft Visio
• MS Office 365
• Ticketing Software
• Experience with industry standard information security practices

Required education :

Bachelors or master's degree in a relevant field of work or equivalent work experience.