Customer Care Representative

VirtualVocations
Saint Charles, Missouri, United States
Full-time

A company is looking for a Customer Care Representative - Remote.Key ResponsibilitiesAnswer inbound customer service calls and make outbound follow-up callsDocument all actions during calls in proprietary software and escalate issues as necessaryParticipate in performance reviews and coaching sessions with leadershipRequired QualificationsHigh school education or equivalent1 - 2 years of experience in an inbound call center or customer service environmentExperience or knowledge of hospital patient account billing and third-party reimbursements is a plusAbility to sit at a computer terminal for extended periodsAbility to work effectively in a call center environment with headset usage

4 days ago
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