Unit Secretary - Med/Surg - 7am-7pm

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate.

We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.

Come make a difference at Ochsner Health and discover your future today!

This job assists with admit, discharge and transfer functions of assigned unit. Performs various functions to support the department, including processing reservations, managing the phones and following up on patient, family, and staff requests in a timely fashion.

Education

Required - High School diploma or equivalent

Work Experience

Required - None

Preferred - Experience in the healthcare industry

Certifications

Required - Certification in Basic Life Support (BLS) from the American Heart Association within 90 days of hire at Community Hospitals, unless designated on Regulatory Grid.

Knowledge Skills and Abilities (KSAs)

Must have computer skills and dexterity required for data entry and retrieval of information.

Effective verbal and written communication skills and the ability to present information clearly and professionally.

Must be proficient with Windows-style applications, various software packages specific to role and keyboard.

Strong interpersonal skills.

Thorough understanding of current medical terminology.

Self-directed with the ability to work independently and exercise sound judgment in difficult situations.

Strong organizational, planning and time management skills.

Job Duties

Provides clerical support for the department.

Responds to requests from patients, family, and staff and refers to appropriate personnel as needed.

Serves as Patient Experience Ambassador for the unit.

Assesses EPIC chart reports to ensure proper unit charges.

Adapts behavior to the specific patient population, including but not limited to : respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.

Other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills.

Other duties may be added, or this description amended at any time.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical essential functions of this job include (but are not limited to) the following : Frequently exerting 10 to 20 pounds of force to move objects;

occasionally exerting up to 100 pounds of force. Physical demand requirements are in excess of those for sedentary work.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and / or disposal of contaminated waste.

The risk level of exposure may increase depending on the essential job duties of the role.

Employee Core Benefits Package Includes : Medical coverage Dental coverage Vision coverage Life insurance & Accidental Death and Dismemberment (AD&D) Short-term and long-term disability Retirement plan Paid-time off (vacation / sick / personal days) / paid holidays Paid parental leave *Benefits are subject to change at any time