Join Triangle Visions as a Patient Service Representative in Durham, NC!
Are you a great communicator with a passion for healthcare? Triangle Visions invites you to join our team as a Patient Service Representative.
Why Work With Us?
- Work-Life Balance : Enjoy a supportive Monday - Friday schedule.
- Competitive Compensation : Monthly bonus plan and comprehensive benefits package.
- Health Benefits : Medical, dental (100% of preventative care covered), and free vision coverage.
- Generous Time Off : Paid time off (PTO) and holiday pay.
- Professional Development : Access $5K+ annually for tuition and continuing education reimbursement.
- Family Support : Adoption assistance program.
- Employee Perks : Free eyewear and discounts for friends and family.
Your Role :
- Maintain a professional and friendly attitude while greeting office guests and speaking with patients about their insurance coverage and appointments.
- Handle record-keeping, invoicing, database maintenance, and customer issues.
Join Us Today!
Ready to make a difference in patients' lives and advance your career? Apply now for the Patient Service Representative position in Durham, NC, and become part of the Triangle Visions team!
Responsibilities
Patient Service Representative Job Responsibilities
- Greets patients without delay.
- Promptly answers the telephone in a friendly and courteous manner.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone.
- Keeps patient appointments on schedule by notifying doctor / provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
- Facilitates reminder calls to patients for appointment confirmation and order pickup notification.
- Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims.
- Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies.
- Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA.
- Determines both medical and vision insurance eligibility in accordance with patient’s current plan coverage.
- Ensures all office systems are maintained.
- Maintains a safe working environment for all team members and patients.
- Performs other administrative responsibilities as assigned by Practice Manager or as business needs.
Required Skills
Patient Service Representative Job Qualifications
- High School graduate or equivalent
- 2+ years of office experience in a healthcare setting
- Basic knowledge of services, products, vision insurance plans / coverage and office operations preferred, but not required.
- Strong customer service skills
- Strong communicator and listener
- Problem solving ability
- Organization skills
Patient Services Representative
A company is looking for a Patient Services Representative Medical Assistant (Remote) to provide exceptional customer service and support patient care. ...
Patient Services Representative
Patient Services Representative. Patient Services Representativ. ...
Patient Customer Service Representative
A company is looking for a Customer Service Support Representative for Patient Customer Service. ...
Patient Service Representative
Responsibilities: Manage equipment & garment inventory Contact caregivers and family to schedule fittings Available, willing and able to conduct evening and weekend activities Willing to travel to patient's homes for fittings or follow up visits Disclose their family relationship with any potent...
Patient Service Resolution Representative
A company is looking for a Patient Service Resolution Representative to handle patient billing inquiries and provide excellent customer service. ...
Patient Service Representative
Ready to make a difference in patients' lives and advance your career? Apply now for the Patient Service Representative position in Durham, NC, and become part of the Triangle Visions team!. Keeps patient appointments on schedule by notifying doctor/provider of patient’s arrival, reviewing service d...
Phlebotomist Patient Services Representative (Onsite)
The Phlebotomist Patient Services Representative has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner. The Phlebotomist Patient Services Representative II (PSR I...
Patient Access Reps - Cary, NC
CornerStone Staffing is looking to fill over 20 positions for Patient Access and Benefit Verification Representatives in Cary, North Carolina. Use available resources to secure copay assistance for patients needing financial aid and inform both providers and patients of these resources. Help patient...
Security Lobby Receptionist Day Shift
Security Lobby Receptionist Day Shift. As a Security Lobby Receptionist, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. ...
Administrative Assistant
A company is looking for an Administrative Assistant. ...