Entry Level Customer Service
Job Description
Job Description
Description
Job Description : Endorse Infinity is seeking a friendly and customer-focused Entry Level Customer Service Rep to join our team.
As a Customer Service Representative, you will be the first point of contact for our clients and customers, providing exceptional service and support over the phone, via email, and through social media.
Position Type : Full-time
Salary : $19.50 - $29.00 hourly
Key Responsibilities
- Answer inbound calls and respond to customer inquiries in a professional and courteous manner.
- Assist customers with their accounts, including troubleshooting and resolving issues.
- Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
- Maintain accurate and detailed records of customer interactions and transactions.
- Collaborate with other departments to address customer needs and provide comprehensive solutions.
- Communicate effectively with customers through email and social media channels.
Skills, Knowledge and Expertise
- High school diploma or equivalent.
- Excellent verbal and written communication skills.
- Strong problem-solving skills and the ability to think on your feet.
- Proficiency in using computers and familiarity with CRM software is a plus.
- Ability to multitask, prioritize, and manage time effectively.
Benefits
- Health insurance coverage
- Retirement savings plan (401k)
- Paid time off and holidays
- Professional development opportunities
- Employee discounts on company products or services
Entry Level Customer Success Opportunity
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. ...
Entry Level Traveling Customer Trainer
When you are not physically at a customer site, you will support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from your home office. The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynol...
Entry Level Customer Service Manager
Responsibilities of the Entry-Level Customer Service Manager: Build client relationships by showcasing exceptional customer service and closing sales through direct interactions with our client's leads provided Have a thorough understanding of all client's products and services and be able to educat...
Entry Level HVAC/R Tech
Filtrex Service Group - HVAC/R Maintenance Technician. Perform duties in diverse conditions including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, precarious places, accumulated precipitation on and around serviceab...
Entry Level Customer Success Opportunity
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. ...
Fire/Life Safety Systems & Service Technician – Entry Level - Blue Bell, PA
Our Fire/Life Safety Systems & Service Technicians are the face of Siemens, and your expertise and regular interaction with the customer will help keep their buildings and inhabitants safe. We do this through empowering customers by combining the real and digital worlds. Fire/Life Safety Systems & S...
Entry Level Customer-Based Communications Opportunity
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. ...
Entry Level Customer Success Opportunity
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. In-depth classes include:<br> - Project Management Support<br&g...
Entry Level Customer Success Role
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. ...
Fully Remote Entry Level Client Services
Client Education: Present and demonstrate products and services to prospective customers and handle the sales process from prospecting, to closing sales and processing applications. Customer Service: Maintaining and building relationships with clients through follow-up, policy reviews, and support w...