Key Responsibilities :
- Providing a central point of contact for all Infrastructure issues in the clients North American region
- Maintenance of client’s global Microsoft Exchange environment
- Support of client’s global Office 365 cloud email solution
- Maintenance and administration of client’s Cisco UCS environment
- Support of client’s VMware Server environment and associated infrastructure
- Maintenance and support of client’s Storage Area Network appliances
- Configuring and managing local backup strategies
- Day to day support of MS Active Directory.
- Documenting of all US clients local IT procedures and processes
Skills required :
- Good overall understanding of Windows Server operating systems
- Knowledge and understanding of Network technologies
- Detailed knowledge, understanding and experience of supporting MS Exchange
- Working knowledge and understanding of supporting MS Active Directory.
- Knowledge of Office 365 and Exchange Online.
- Experience with SMTP email routing and solutions such as Cisco IronPort
- Configuration and administration of VMware vSphere environments for v5.5 onwards.
- Experience of SAN technologies, preferably with experience of EMC and NetApp.
- Anti-virus technologies such as Kaspersky for Virtual Environments.
- Backup technologies such as Veeam and ArcServe.
Desirable skills :
- Experience working with RedHat Linux
- Experience in building / administering MS SQL servers
- This role is part of an extended global infrastructure support team, assisting with cover to the European business arena, between the UK hours of 14 : 00 22 : 00 GMT
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