OUR STORES
Engaging directly with clients through every channel and touch point, involving them, understanding their expectations even when unspoken and creating unique and distinctive experiences in its stores, are the cornerstones of the relationship that Moncler strives to develop with its community to never stop surprising it.
The Stock Controller partners with the store operations and sales team as well as Management to execute all operational duties and ensures compliance with company procedures.
RESPONSIBILITIES :
Ensure all your application information is up to date and in order before applying for this opportunity.
- Ensure the Moncler USA Service standards are executed consistently
- Manage inventory, shipping and receiving procedures
- Provide Customer Service to customers regarding repairs and return of merchandise
- Achieve inventory level accuracy including UPT updates
- Ensure stock / product both back of house and front of house are maintained to operations guidelines
- Effectively support all store staff to comply with all company initiatives (Inventory Maintenance, back-of-house Operations procedures, etc.)
- Oversee incoming and outgoing shipments and guide staff for store inventories
- Partner with all Stock Associates to maintain accurate inventory levels at all times
- Adhere to all Company Operational Policy and Procedures as established by the Retail Operations Manager
- Additional responsibilities as assigned
QUALIFICATIONS :
- Minimum of 2 years Retail Operations experience
- Prior experience in luxury retail preferred
- Proven track record of successful inventory count, maintenance and availability reports
- Proficient computer knowledge (MS Word, Excel and Outlook)
- College Degree preferred
ELIGIBILITY REQUIREMENTS :
- Must have authorization to work in the country of employment
- Must be willing to work overtime with short notice
- Must be 18 years or older
DESIRED CHARACTERISTICS :
- Results-driven and customer focused
- Ability to communicate with co-workers and customers alike
- Possess strong leadership qualities and can drive a team
- Possess strong attention to detail and can work with numbers
- Ability to read and analyze reports and perform fundamental calculations
- Ability to move or handle merchandise and boxes throughout the store, generally weighing 0-40 pounds
- Ability to operate and use all equipment necessary to run the store
- Ability to work varied hours and days to ensure store is fully operational
- Ability to stand and walk for the majority of a 40-hour work week
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