RyderMobile Operations Training Specialist
Charlotte, NC, 28206, USA
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. ()
Remote but 85% of the time will be traveling.
Looking for experience in Diesel Mechanics / Training diesel mechanics
Salary Position, Travel paid
Summary
The Mobile Operations Training Specialist (MOTS) will provide training to all new hires in the Maintenance Specialist (MS) position on a variety of policies and procedures as well as Torque by Ryder technology to ensure a successful onboarding process.
The MOTS will be required to travel to the new hire’s home market to deliver instruction and coaching. The MOTS will be required to be certified by Ryder’s technical training department.
The MOTS will collaborate with technical trainers to revise and update procedures. Additionally, they will coordinate with Mobile Service Managers to reskill existing workforce.
Essential Functions
Trains and instructs new MS in the field on a variety of repairs and Torque by Ryder policies and procedures to ensure a successful onboarding process.
Familiarizes new hires with the market they will be working in, by teaching them how to prospect new customers, interact with current customers and demonstrate how to upsell in their home market.
Has a customer centric approach to selling in new hires market Teach and coach new MS on upselling their services.
Improves training effectiveness, by collaborating with existing technical trainer to revise curriculum and update policy and procedures.
Stays knowledgeable and up to date on industry trends and changes and reskills existing workforce
Provides consistent feedback to MS manager’s regarding new hire trainings, concerns, and follow-ups
Demonstrates Torque by Ryder’s safety culture, expectations and standards
Inspect and ensure proper maintenance of all service, safety and environmental records required to meet and / or exceed corporate, federal, state, and local government mandated requirements by conducting quality inspections, signing off on new hire Z-Forms, and Certifying new MS
Additional Responsibilities
Performs other duties as assigned.
Skills and Abilities
Strong customer service, Required
Ability to facilitate and train, Required
Demonstrates analytical skills Demonstrates problem-solving skills / Strong decision-making skills, Required
Ability to work in a regulated environment Pass a Ryder drug test and previous employer's for Pass a Ryder drug test and previous employers for the past 3 years, DOT physical, Ryder Road test, pass a Ryder Background check and Motor vehicle check including Drug and Alcohol verification from previous employers for the last 3 years., Required
Ability to work in a regulated environment Must be able to drive Ryder vehicles within HOS rules and regulations., Required
Ability to understand and adhere to Company policies in all areas., Required
Proven hands-on mechanic, customer service, and account management skills., Required
Detailed oriented with excellent follow-up practices, Required
Capable of multi-tasking, highly organized, with excellent time management skills, Required
Ability to work independently and as a member of a team, Required
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)., Required
Qualifications
Diploma / GED, Required
College degree / technical certification, Preferred
4 years or more in technical experience, Required
4 years or more in MSIV Skill Level, Required
Noncommercial driver license CLASS E Required
Travel
Yes, Greater than 60%
LI-DO #INDexempt #FB
Job Category : Training and Development
Mobile Operations Training Specialist
The Mobile Operations Training Specialist (MOTS) will provide training to all new hires in the Maintenance Specialist (MS) position on a variety of policies and procedures as well as Torque by Ryder technology to ensure a successful onboarding process. RyderMobile Operations Training Specialist. Loo...
Security Operations Supervisor
Supervises the day to day administrative operation of the Security sections as well as monitoring the logistical operation of the department.Represents interest of department in the absence of department managers.Provides training for staff and maintains training documentation.Performs all duties in...
Bridge Engineering Project Manager
Bridge Engineering Project Manager. Lead multi-discipline teams to deliver bridge projects, or lead bridge /structural tasks as part of a project team, including plan and report production. Assist in the development of project proposals, scope, and schedules. Coordinate with sub-consultants and in-h...
Store Manager in Training (MIT)
Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager's absence. Support Store Ops Manager with ordering, inventory control and scheduling. Upselling and overall customer service excellence - Ensuring all team members are also upselling a...
Manager Inflow Operations
The Manager Inflow Operations must have a strong background in medical group finance and/or operations, have excellent executive level communication skills, analytical skills, and be comfortable working in large data sets. The Manager Inflow Operations is a subject matter expert on the InflowHealth ...
Project Manager
To be considered for this positionyou must have previous project management experience in the water and waste-water construction industry. Managing cost and "Work In Progress" projections. Planning and scheduling the project. ...
Senior Clinical Vascular Training Specialist (Charlotte, NC)
Clinical Vascular Training Specialists. We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what's possible, to improve people's lives around the world. VIS products and procedures by assisting, t...
Field Service Project Manager
Field Service Project Manager. The FSPM is responsible for managing large scale projects at a variety of customer locations. You will work directly with other team members, Supervisors, as well as the Branch Manager. Manages and oversees small to midsize, technically complex projects involving waste...
Manager, Operations Analytics & Reporting
We are seeking a Manager, Operations Analyatics and Reporting, who will drive decision-making by owning analytics and reporting for multiple business units across operations. Work cross-functionally with engineering and operations to ingest data from operational systems. Act as a liaison between the...
ABA Training Specialist
A Bridge To Achievement is seeking an energetic and career-minded professional to join our team! We are currently hiring a full time Training Specialist that would oversee agency orientation and training for our new hires for our Charlotte region. By joining the ABtA Training Department, you will he...