A company is looking for a Technical Support Engineer II to provide product knowledge and technical support to customers.
Key ResponsibilitiesProvide level two technical support for the Deputy ecosystem and related integrationsTriage technical issues, resolve problems independently, and escalate when necessaryDocument actions in tickets to communicate information effectively to customers and internallyRequired Qualifications2+ years of experience in supporting SaaS solutions for international customersExperience with RestAPIs, Javascript, or scriptingBSc Degree or equivalent skill experienceExperience in a cloud environment is an advantageSelf-starter with the ability to learn new technologies quickly
North America Technical Support Engineer
To provide remote & onsite service support during all equipment installation for current and future products, with the aim of improving customer happiness and to provide first line technical support for all customer concerns seen within the NAFO. To provide and lead technical support L2 to L4 custom...
Customer Support Technical Engineer
A company is looking for a Customer Support Technical Engineer. Key Responsibilities:Support external clients with API integrations and troubleshoot issuesAssist internal users by correcting platform errors and responding to requestsCoordinate and host webinars, including recording and editing sessi...
Senior Technical Support Engineer, Swing Shift 12-9 PT
Publish Technical Support Bulletins, provide content technical review for Knowledge Base as well as contribute to customer-facing forums and other technical documentation. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult te...
Technical Support Engineer - Integrations
Title: Technical Support Engineer - Integrations. Provides technical support to administrators, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, integrations, or networked and/or wireless systems. Trou...
Technical Support Engineer 4 - AS1011623
Technical Support Engineer will deliver high-quality technical assistance for Juniper Networks' Switching products, through telephone and electronic communication. Technical Support Engineer 4 . Mentor newly hired support engineers and peers in technical areas of specialty. Provide regional and over...
Technical Support Engineer (system driver, tool owner)
This means coordinating tool time, acting as the first level of technical support for issues arising during integration and testing, and carrying out maintenance and recovery tasks. The system driver will technically sustain, support, debug, improve, and upgrade the system during the early integrati...
Technical Support Engineer - Integrations
What are we looking for in our Technical Support Engineer - Integrations?. Job Title: Technical Support Engineer - Integrations. Provides technical support to administrators, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex computer sys...
Senior Technical Support Engineer
You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non–technical and technical professionals. Your quick thinking and support to our clients provides the fast assistance they need to keep their enviro...
Technical Support Engineer - Integrations (Hybrid – Santa Clara, CA)
Technical Support Engineer - Integrations (Hybrid Santa Clara, CA)</b></p> <p> </p> <p style="margin-bottom:11px">We are looking for a Technical Support Engineer for a large, global B2B high-tech company. Responsibilities:</b></p> <p> &...
2nd Line Technical Support Engineer
Research, diagnose, troubleshoot and solve issues.Follow standard procedures to escalate unresolved issues with internal teams.Prepare accurate and timely reports and ensure proper recording and closure of all issues.Document most efficient troubleshooting method in BKM.Experience in semiconductor e...