FACILITY AND GUEST SERVICES LEAD

EurestSalary : $72000 - $78000 / yearPay Grade : 13Other Forms of Compensation : As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities.

We feed the employees of the nation's largest and most-prestigious companies in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.

Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results.

And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.Job SummaryThe Executive Briefing Center Facility and Guest Services Lead is responsible for assisting in upholding the World Class Facility Appearance and Maintenance.

The EBC Facility and Guest Services Lead supports the Facility Manager to promote and facilitate communication cross-departmentally as well as assist in managing the relationships with all supporting facility vendor teams to ensure that the EBC is always ready for Executive Level Customers.

Attention to detail, ability to prioritize multiple requests, taking initiative and emerging Project Management skills are key elements to this role.

Additionally, the EBC Facility and Guest Services Lead is responsible for assisting in the safety of the EBC and overall readiness.

Essential Functions and Responsibilities : Facility assistance, daily walkthroughs consisting of the monitoring and observation of day-to day ongoing facility appearance & functionality related issues.

Including but not limited to issues related to paint, carpet, windows, flowers, plants, furniture, cleaning, repairs, etc.

Project management and assistance on both short- and long-term facility projects. Assists Facility Manager in upholding project quality and client satisfaction, etc.

to ensure the projects meet expectations.Inventory management of the EBC Facility & customer supplies. Place orders as needed, unpack deliveries / orders, organize and stock inventory, maintain inventory documents, etc.

Liaise with facility vendors; coordinating maintenance, repairs & / or quality issues and ensuring satisfactory results.Liaise with the Facility teams in Experience Centers across the US;

co-manage projects to create consistency in programs and work processes.Responsible for coordinating, scheduling and communicating EBC furniture requests, changes, moves and inventory updates to the Business Services Team via email and diagrams.

Assists the Facility Manager in ensuring the safety of our facility. Including but not limited to,assisting in emergency situations, as well as, updating safety documentation, the safety bulletin board, ERP bags, etc.

Propose and develop operational processes & procedures, maintaining all necessary role specific documentation. Including but not limited to email templates, training manuals and SharePoint sites.

Coordinate EBC staff office updates, including but not limited to furniture, paint, phones, mail slots, etc.Assist in encouraging strong intra and cross team collaboration among internal Compass, fellow vendors and Microsoft groups in the best interest of both, as well as encourage high team morale.

Build strong relationships with clients, Compass teams, internal vendors and external vendors, as needed.Escalate issues as they arise appropriately and through proper administrative channels & escalation paths.

Act as a backup to the Facility Manager as needed assisting with additional coordination and projects.Other duties as assigned.

Qualifications : Bachelor's Degree or equivalent experience.Highly proficient in Microsoft Office Suite and current on Microsoft Industry Trends.

Able to quickly learn new tools / software.2-4 years of hospitality experience in a high-level customer service environment.

1-3 years of project management experience.1-3 years of vendor management experience.Experience working directly with stakeholders, clients & contract owners.

Outstanding verbal and written communication skills; able to successfully collaborate with a wide variety of teams.Ability to effectively prioritize and execute tasks in a dynamic environment.

Independent, yet able to follow guidelines well.Determined, independent, self-starter with the ability to effectively manage competing priorities and tasks simultaneously.

Proven track record proactively managing and assisting projects among several teams.Ability to think strategically and solve unstructured business problems.

Work Environment : Global World ClassExecutive Level GuestsBusiness ProfessionalHigh DiscretionLimited AccessRapid Evolution and ChangeApply to Eurest today!Eurest is a member of Compass Group USAClick here to Learn More about the Compass Story ()Compass Group is an equal opportunity employer.

At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Disclaimer : this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position.

While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Eurest maintains a drug-free workplace.Applications are accepted on an ongoing basis.Associates at Eurest are offered many fantastic benefits.

MedicalDentalVisionLife Insurance / ADDisability InsuranceRetirement PlanPaid Time OffHoliday Time Off (varies by site / state)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)For positions in Washington State or to be performed Remotely, click here () for paid time off benefits information.

Req ID : 1356867EurestTARANPREET TANDON req classification