This position is responsible for planning, execution and analysis of multiple marketing communication projects and programs.
This role is on-site, Stamford (combination of 4 days in-office and 1 remote day).
MAJOR DUTIES AND RESPONSIBILITIES
- Manage project details, data collection, reporting and communication to successfully drive project efforts.
- Support project management processes and methodologies to ensure assigned projects are delivered on time, within budget and meet high quality standards and Leadership expectations using the appropriate tools.
- Lead cross-functional team to design and implement customer support collateral and communications.
- Partner with Product team on development of communication campaigns.
- Focus on segmentation and personalized messaging to deliver relevant, timely selling points and / or product education.
- Build communication and experience journey for complex product related initiatives.
- Partner with Marketing Research, Customer Operations and Product teams to design surveys, capture quantitative customer insights and understand competitive landscape to shape communication and CX strategies.
- Create project summaries for executive review, taking complex information and presenting in a concise, digestible view.
- Facilitate data needs for execution.
- Leverage a variety of tools including Microsoft Office Suite and Tableau to track key program performance metrics and identify trends.
- Deliver data-driven presentations; clearly articulate findings in written reports and PowerPoint decks using charts, graphs, tables, maps and other exhibits.
- Ad hoc reporting and analysis as needed.
- Create POs and track expenses.
- Assist with special projects that may be assigned.
REQUIRED QUALIFICATIONS
Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.
Required Skills / Abilities and Knowledge
- Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communication in a clear, straight-forward, and professional manner.
- Ability to prioritize and organize effectively and manage multiple projects and assignments.
- Ability to develop strong working relationships with peers and project members.
- Excellent critical thinking skills.
- Proven ability to perform effectively in a fast-paced environment.
- Advanced Excel / PowerPoint skills.
- Ability to analyze and interpret data.
- Knowledge of data analysis, and related functions.
Required Education
BS / BA in Marketing or related field or equivalent work experience.
Required Related Work Experience
7+ years managing projects / execution.
WORKING CONDITIONS
Schedule : Full time. This position is eligible to work in a hybrid work model (combination of 4 days in-office and 1 remote day).
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