Assistant Store Manager/Key Carrier
Job Description
Job Description
Position Purpose
Designed to drive comp sales through consistent leadership of daily priorities in order to create a great customer and associate experience.
Ensure : leaders are visible on the sales floor at all times. Effective two-way communication takes place between management and associates.
Tasks are completed in a timely manner. Associates are happy and more productive, resulting in a great in-store experience for Associates and Customers.
Job Scope
This position coordinates the work of Customer Service Associates.
This position has no direct budgetary accountability.
Essential Functions
1) Provide positive customer service by treating customers in a courteous and knowledgeable manner in order to maximize customer satisfaction and sales.
2) Adhere to assigned work schedule in order to provide predictability in workload scheduling.
3) Follow all Company policies and procedures in order to maximize customer service, sales, and store profitability.
4) In applicable instances, unloads trucks, processes freight, stocks counters, and any other function needed to maintain salesfloor.
5) Review daily staffing
6) Review workload planning calendar
7) Evaluate recovery needs
8) Conduct recovery blitzes at 2, 4, 6 and 8
9) Monitor fitting room, selling floor and sizing recovery
10) Communicate cleanliness expectations and inspect for completion prior to sign off
11) Conduct effective hand off to incoming MOD or provide communication for opening MOD
12) Provide support to store management as requested.
Qualifications and Skills Required
High School diploma or GED
1-2 years of related experience in retail customer service
Fundamental reading and math skills
Ability to effectively communicate in English
Working Conditions
Retail store environment where extended periods of standing are required
Retail store stockroom environment subject to fluctuations in temperature
Occasional lifting and maneuvering of merchandise and displays
Frequent lifting and maneuvering of merchandise and displays
Exposure to dust and extreme temperatures while unloading trailers
Scheduled work hours may vary, to include evenings and weekends
Occasional use of ladders required
Assistant Store Manager - Soma
The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources func...
Walmart Assistant Store Manager
Leads and develops teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback (Tour-to-. Teach); communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives,. Models and...
Assistant Store Manager - White House Black Market
The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources func...
Assistant Store Manager PT
Assist in preparation of store schedules that provide proper store coverage and are within the Company guidelines for wage control. Assist in recruiting and training store personnel on proper store operations and procedures. Adhere to current visual guidelines includes: proper merchandising, signage...
Assistant Store Manager - Spencer's
The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in a...
Assistant Store Manager
If you are a high energy, outgoing person who loves to help and lead others and is looking to join a leadership team that is committed to creating a great place to work and even better shopping experience for our guests, this job is for you! Assistant Managers support the Store Manager and other tea...
Hollister Co. - Assistant Manager, Capital City
With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization. The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people...
Assistant Store Manager
We are looking for someone with specialty retail experience as an Assistant Store Manager in a leadership role. Our Assistant Team Leaders must be able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays. ...
Assistant Store Manager - Capital City Mall, Camp Hill, PA
We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store. Our employees are key to our success. ...
Assistant Store Manager FT
Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present. Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is...