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Senior Customer Service Representative

VirtualVocations
Aurora, Illinois, United States
Full-time

A company is looking for a Senior Customer Service Representative to deliver exceptional customer service in a remote setting.

Key Responsibilities : Review and research healthcare claim calls from providers and verify necessary data for processingCommunicate and collaborate with providers to resolve issues and document required informationAnswer incoming calls from members regarding benefits, eligibility, billing, and authorizationsRequired Qualifications : High School Diploma / GED or equivalent work experience6+ months of work-at-home experience6+ months of customer service experience or 1+ years in a medical or call center settingAbility to work any of the 8-hour shift schedules during normal business hoursMust reside within Central or Mountain Time Zone

6 hours ago
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