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PL State Management - Sr Data Analyst

The Hanover Insurance Group
Worcester, MA, USA
Full-time

POSITION OVERVIEW :

Applies analytical skills to the development and enhancement of unique proprietary business tools that drive the optimization and consolidation of Agent partners business and are a strategic differentiator to the unique Hanover business model.

Develops tools, processes, and reporting analytics in support of business growth. Communicate with customers, external partners and internal departments while effectively leading complex analytics projects.

IN THIS ROLE, YOU WILL :

  • Lead the development or enhancement of complex business / technical processes and tools for multiple products, requiring the use of technical solutions across multiple departments or lines of business.
  • Serve as a team member on projects of large scope and moderate to high complexity providing data analytics and project management.

Works independently and leverages resources when needed.

  • Subject matter expert for multiple technical business systems enterprise wide.
  • Applies understanding of business processes and the P&C Insurance business to translate requirements into analytical reporting.

With limited supervision, define deliverable(s) and establish a plan to achieve the deliverable.

  • Develop visually appealing, detailed reports to support strategic business initiatives.
  • Take a lead role in developing data and reports for field and customers to clearly articulate value to agent partners and customers.
  • Able to respond to urgent / timely requests and produce routine and ad hoc information in a rapid and dynamic turnaround climate.
  • Summarize information and effectively communicate analyses in writing and verbally to internal partners Ability to draw insights and observations from detailed and multifaceted data and reports.

Comfortable presenting finding to senior leaders.

  • Work in partnership with the team and management to generate innovative solutions by approaching problems with curiosity and open-mindedness, using existing information to its fullest potential.
  • Lead the development of new tools and process enhancements to enable new capabilities and solutions to drive business growth.

Proactively tuned into external trending and best practices.

WHAT YOU NEED TO APPLY :

  • Bachelor’s degree preferred
  • 5 to 7+ years of related analytical experience required
  • Minimum of 5years of Property and Casualty industry experience.
  • Comprehends key industry financial / operational metrics.
  • Experience with Independent Agent Channel a plus, but not required.
  • Demonstrated data analysis and problem solving skills
  • Expert knowledge of Excel and PowerBI, solid knowledge of SQL, able to work with, integrate and evaluate large and complex data sets.
  • Comfortable turning raw data into meaningful information
  • Ability to summarize complex business concepts into written & oral communications using PowerPoint and other data presentation tools.
  • Polished, well-spoken, and a collaborative person with a high level of written and verbal communication skills
  • Strong project management skills, ability to manage and prioritize varied priorities under aggressive timeliness
  • Intellectually curious

PHYSICAL DEMANDS and WORK ENVIRONMENT

Ability to use a personal computer and other standard office equipment

Ability to work in a fast paced or stressful environment

Ability to travel as necessary

Ability to sit and / or stand for extended periods

This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.

CAREER DEVELOPMENT :

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled.

Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you at every level to grow and develop.

BENEFITS :

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include :

  • Medical, dental, vision, life, and disability insurance
  • 401K with a company match
  • Tuition reimbursement
  • Company paid holidays
  • Flexible work arrangements
  • Cultural Awareness Day in support of IDE
  • On-site medical / wellness center (Worcester only)
  • 30+ days ago
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