Senior System Engineer I

ABOUT US

We are Alter Domus. Meaning The Other House in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries.

With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.

Find out more about life at Alter Domus at careers.alterdomus.com

JOB DESCRIPTION :

The Senior System Engineer will be responsible for the following activities :

• Windows Server Administration and engineering experience in an enterprise IT environment, having performed operational and break / fix activity along with engineering and design
• VMware Virtual Server administration and engineering experience in an enterprise IT environment, having performed virtual machine provisioning, resource changes, performance troubleshooting, monitoring and break / fix
• Assist managing various server related resources (Active Directory, IIS, DFS Namespace, File Shares, Office 365, Azure, SharePoint) including patches and other related security tasks and responsibilities
• Work directly with Application support or Development team to deploy, troubleshoot and resolve issues
• Work directly with end users (in person, phone and help desk ticketing) to troubleshot and resolve issues
• Set up workstations, domain accounts, etc. in various hardware and software related applications
• Deploy and troubleshoot various types of network elements, infrastructure services and platforms
• Install and troubleshoot Microsoft and various other system applications and solutions
• Manage clear communication of progress / status with project stakeholders- Collaborate with team members to create and resolve support tickets
• Provide hands-on expertise on systems related projects and collaborate with the internal Operations Team
• Work with a Global IT team supporting users all over the world
• Maintain consistent, quality documentation for the administration and operation of underlying infrastructure, including topologies, configuration details, run-books, and recovery processes

TECHNICAL COMPETENCIES :

• Strong technical knowledge of Microsoft technologies, including server and client OS, Active Directory, DFS
• General Knowledge of Citrix solutions and VMWare technology
• General knowledge in Linux
• Support and maintain the existing network and associated infrastructure
• Collaborate with team members in resolving support tickets
• Experience in managing Microsoft cloud solutions (Azure, Office 365, SharePoint)
• Managed Services and Cloud experience
• Manage various server related resources (Active Directory, Office 365, Azure) including patches and other related security tasks and responsibilities
• Remote Connectivity troubleshooting (VPN, Citrix, Terminal Server)

YOUR PROFILE :

• 2+ years of related IT industry experience
• 2+ years’ experience provisioning, operating, monitoring and maintaining system’s hardware, software and related infrastructure
• 2+ years’ experience in Office 365, Azure, SharePoint
• Excellent oral, written communication, and presentation skills
• Detail oriented and organized with an ability to meet deadlines
• Willingness to work with teams in multiple time zones
• Strong work ethic, responsiveness and passion for customer service and quality
• Excellent team player and good interpersonal skills
• Self-motivated, able to work within a project-based environment

WHAT WE OFFER :

We are committed to supporting your development, advancing your career, and providing benefits that matter to you.

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.

Our global benefits also include :

• Support for professional accreditations such as ACCA and study leave
• Flexible arrangements, generous holidays, birthday leave and graduation leave
• Continuous mentoring along your career progression
• Active sports, events and social committees across our offices
• Support with mental, physical, emotional and financial support 24 / 7 from our Employee Assistance Program
• The opportunity to invest in our growth and success through our Employee Share Plan
• Plus additional local benefits depending on your location

Equity in every sense of the word

We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong.

We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose.

Thanks to the work of our Group DE&I Committee and network of DE&I Champions, we empower all of our people to be truly invested in the alternative.

We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you.

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