At Hi5 Orthodontics we are seeking a Super Star with an affinity for making people Smile! We are in the happiness business and are looking for an Office Manager who would embody our office values of Happiness, Investment, Integrity, Service, and Balance.
Hi5 Orthodontics is a fun, friendly, modern and fast-paced orthodontic office offering braces and Invisalign to Youth and adults in the Spokane area.
We have two locations in Spokane (north Spokane and the South Hill).
Responsibilities :
- Manage the day-to-day operations of the orthodontic practice, including scheduling, billing, and patient records
- Supervise and train office staff, ensuring they provide excellent customer service to patients
- Maintain inventory of office supplies and equipment, and order new supplies as needed
- Manage patient accounts, including billing, insurance claims, and collections
- Ensure compliance with all relevant laws and regulations, including HIPAA and OSHA
- Develop and implement office policies and procedures to improve efficiency and productivity
- Coordinate with orthodontists and other healthcare professionals to ensure seamless patient care
- Handle patient complaints and resolve issues in a timely and professional manner
Requirements :
- Bachelor's degree preferred
- 3+ years of experience in a medical or dental office management role
- Knowledge of orthodontic procedures and terminology preferred
- Excellent organizational and time management skills
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office and dental software programs
- Ability to work independently and as part of a team
- Attention to detail and accuracy
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Office Manager with a passion for providing excellent patient care, we encourage you to apply for this exciting opportunity.
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