ER Admissions Supervisor Full Time Days

Job Description

Responsibilities

The Patient Access Emergency Room Supervisor is responsible for the coordination, supervision and scheduling of the registration staff’s functions across multiple areas including but not limited to the Freestanding FED's.

This position requires a detailed knowledge base in registration, The Emergency Department and Revenue Cycle practices, as well as an understanding of how these areas impact the flow of work throughout the departments and organization.

The Supervisor is responsible for assisting in developing and enforcing policies and procedures, monitoring the accuracy of registration data entered by associates, ensuring that the proper patient experience protocols are followed, monitoring the staff’s interaction with patients and peers, monitoring co-pay collections and goals, and clearing issues in various registration and billing reports along with managing the overall training and coordination of work within the department.

About Manatee Memorial Hospital (MMH) :

Manatee Memorial Hospital in Bradenton, Florida, has served the citizens of Manatee, Sarasota and surrounding counties for years.

Part of the Manatee Healthcare System, the hospital has earned The Joint Commission’s Gold Seal of Approval. Services include cardiac care and cardiovascular medicine, emergency care for all ages, surgery services including robotic-assisted surgery with the da Vinci® Surgical System, a weight loss program, orthopedic services, outpatient and inpatient radiology and rehabilitation, respiratory care, sleep, oncology, wound care and women’s and children’s services.

Manatee Memorial Hospital offers a Level II Neonatal Intensive Care Unit for babies with special needs and has the only Pediatric Center in Manatee County.

General Responsibilities :

• Responsible for maintaining Service Excellence standards with in the Admissions Department.
• Counsels and administers corrective action when applicable.
• Meets the educational and developmental needs of the staff by orientating, training and providing follow up on Corporate measured standards.
• Monitors reports relative to the work area for compliance to policy and procedure and on-going evaluation of indicated changes.
• Performs job candidate interviews and hires new employees along with department Manager.
• Assist in taking call for staffing needs or process issues.
• Demonstrates Service Excellence at all times.
• Maintain a high awareness of patient satisfaction and team work.
• Able to pay attention to detail and work in a stressful environment.
• Other duties as assigned.

MMH offers comprehensive benefits such as :

• Challenging and rewarding work environment
• Competitive Compensation
• Excellent Medical, Dental, Vision, and Prescription Drug Plan
• Generous Paid Time Off

K) with company match and discounted stock plan

Career development opportunities within UHS and its Subsidiaries

About Universal Health Services

Qualifications

High school diploma or equivalent

Prior Supervisory experience in ER Admissions Department

2 year degree preferred

Prior 3rd party billing / code experience

2 years registration experience required in Supervisory or Management experience in acute setting

Prior experience collecting co-pays

Experienced supervisor in working with Patient registration

Cerner Millenium Experience preferred

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates.

UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.