Benefits :
Full time offers medical, dental, vision insurance
Company parties
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
Benefits / Perks
Flexible Scheduling
Competitive Compensation
Career Advancement Opportunities
Job Summary
We are seeking an experienced Shift Leader to join our team! As a Shift Leader, you will be responsible for the restaurant’s operational performance during your shift.
You will supervise staff, perform comps and discounts, record information, be responsible for the cash drawer, speak with upset customers, check side work, do the opening / closing manager duties, as well as assign duties to other front of house employees to ensure the restaurant runs smoothly.
The ideal candidate is a strong leader with restaurant experience who can work in a fast paced environment, and keep a professional, positive attitude.
Responsibilities :
Train and manage employees and assign duties as needed
Lead team in providing exceptional customer service
Resolve customer complaints gracefully and with tact
Adhere to all health and safety rules and regulations
Provide sales and productivity reports to upper management
Maintain appropriate inventory levels, reorder and restock when necessary
Cover the shifts of absent employees
Qualifications :
High school diploma / GED
Previous food service management experience
Familiarity with restaurant management software, and POS software
Ability to remain calm and thrive under pressure
Excellent management and leadership skills
Strong communication and problem-solving skills
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