- Duties & Responsibilities
- Summary of Duties a head cashier should work towards learning the Sales Manager’s job as well as his / her own.
- Scope of Duties Perform the duties of a Head Cashier for Superior. Specifically, oversees the day-
to-day operation of the department.
- Primary Responsibilities
- Monitoring customer service levels at front end
- Maintain front-end in an orderly and professional fashion, no eating or breaks around front area of store
- Post produce walk sheet
- Post daily work schedule
- Post daily break schedule
- Porter Assignments
- Post Sweep sheet / bathroom sheet
- Assign Cashier to designated register
- Implement daily breaks / lunches
- Monitors dress code for all employees
- Review bag levels at registers
- Monitors time clock / Kronos card. Record time when clock is not functioning
- Responsible for utility employees throughout the day.
Utility Clerks (Junior Clerk-Porters-parking lot) job duties- Go backs, price checking, floor conditions, enforcing company policy in regards to sweep sheet & bathroom cleaning, monitoring shopping carts
- Reviewing outside display areas and availability of shopping carts
- Item log for customer’s items left behind
- Customer Service refunds
Acceptable refunds / exchanges- Products with receipts.
Not acceptable- Refunds / Exchanges without receipts. (No real world items, High cost items are probable theft items. Notify Mgr.)
- Monitor 14 sticker inventory
- Till / Registers need to be checked for working conditions
- 18 pick-ups must be verified at registers
- 13 change at register
- Enforcing that 18 and 13 be performed on a timely manner
- Knowledge of in store intercom codes
- Detail knowledge of all cashier and manager functions on register
- Location of current DMV book (all states)
- Maintain register stocked with operating supplies such as register tape and ribbon
- Ability to replace telecheck ribbons
- Issue time-off request form
- Cashier audits
- Issuance of rain checks
- Performing weekly produce tests and recording final week in company portal
- Review all 90 calls- inquire why?
- Assign greeters to entrance / exit doors (if applicable)
- Ensure that all employees you are responsible for take their meal and breaks
- Under NO circumstance may minors work with any type of Machinery. Minors must comply with all stipulations indicated on their work permit.
Head Cashier
Overview Do you enjoy leading others by providing an exemplary example and serving as a mentor? Does overseeing a fast paced team in a fast paced environment sound exciting? Do you have a passion for delivering an extraordinary customer service experience while working in a friendly environment? If ...
Head Cashier
Summary of Duties – a head cashier should work towards learning the Sales Manager’s job as well as his/her own. Scope of Duties – Perform the duties of a Head Cashier for Superior. Assign Cashier to designated register. Detail knowledge of all cashier and manager functions on register. ...
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