Perks and Benefits :
- Direct career growth path to Management positions (Ass. Manager, Manager) and additional options
- Competitive hourly base pay, plus tips; sales bonuses
- Medical, dental, and vision insurance benefits
- Merit-based pay increases
- Paid Vacation
- Complimentary service membership ( Bath , Ear Cleaning , Nail Clipping and Teeth Brushing once a month )
About the Position : The Customer Experience Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.
This position requires :
- Sales experience and confidence (membership sales are highly valued!)
- Customer service experience (retail, restaurant)
- Computer / Technology proficiency
- A passion for dogs and dog health & wellness!
- Reliable transportation
- Willingness to work in a smoke-free environment
Who We Are Looking For : We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!
Tasks :
- Drive membership sales through health and wellness education
- Drive key performance indicators average ticket price and rebook ratio through memberships, service
- add-ons, and retail sales
- Develop membership leads; Follow up with potential members
- Answer phone calls, schedule customer appointments, manage customer profiles and records
- Manage cash drawer responsible for daily cash handling
- Manage customer expectations; Resolve customer concerns; Retain memberships
- Adhere to Scenthound sanitary and cleaning practices keep the reception area clean and presentable
- Perform other tasks and duties as assigned by the Scenter Manager
Skills and Abilities :
- Confidence in selling services and products
- Ability to connect with customers (both canine and human!) and provide outstanding customer service
- Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services
- Effective communication with team members and dog parents (in person and on the phone)
- Independently solve problems using Scenthound values and culture as a guide
- Attention to detail
- Time-management; Scheduling appointments efficiently
- Accountability; hold oneself and others to Scenthound standards
Compensation
$14.00 - $17.00 per hour
Compensation : $16.00 - $18.00 per hour
Front Desk Associate
Are you an experienced administrative/customer service professional who thrives on helping patients and families? Do you love problem-solving, and working to find solutions with colleagues? If so, you may have just found the perfect next step for your career.Palm Beach Pediatrics is a privately-owne...
Front Desk Associate
Characteristics that will make you a perfect match for our Front Desk Associate:. About the Front Desk Associate Role:. As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an ex...
Front Desk Sale Associate
We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance thei...
Overnight Front Desk Associate
Characteristics that will make you a perfect match for our Overnight Front Desk Associate:. About the Overnight Front Desk Associate Role:. As an Overnight Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members ...
Front Desk Sale Associate
We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance ...
Front Desk Sales Associate
We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance thei...
Front Desk Sales Associate
We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance ...
Medical Front Desk
We are currently seeking a Medical Front Desk individual for a full-time, Monday - Friday position 8:00-5:00 at our Jupiter office. ENT and Allergy Associates of Florida has been serving the needs of our patients for 60 years. ...
Front Desk Associate-Weekends required
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Contributes and maintains established information and communications sources such as department and front desk log books in order to enhance department co...
Front Desk Associate
Front Desk Associate Here We GROW Again! Are you a potential Front Desk Associate and ready to leave average in the past? Be a part of one of the greatest growth stories ever told in the fitness industry. So, if you’re a highly motivated, outgoing individu...