Billing Support Specialist

VirtualVocations
San Antonio, Texas, United States
Full-time
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A company is looking for a Billing Support Specialist to handle customer billing inquiries and provide support in a remote setting.

Key ResponsibilitiesResolve billing inquiries via email and assist customers with subscription management issuesBecome an expert in the company's billing systems to provide accurate guidanceDocument and escalate complex billing issues to ensure timely resolutionRequired Qualifications1+ years of experience in customer support, preferably in SaaS or billing-related rolesBasic understanding of billing systems and payment troubleshootingFamiliarity with ticketing systems (e.

g., Zendesk)Ability to work in a metrics-driven team environmentAuthorized to work lawfully in the United States

2 days ago
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Key Words: CMS 1500, Revenue Cycle, Professional Billing, Physician Biller, Insurance Collector, Medical Biller, Medical Collector, EOBs, Explanation of Benefits, Reimbursement Specialist, Denials Management, Appeals Process, Commercial Insurance, Medicare, Medicaid, Managed Care, Denial Trends. Our...