Customer Service Representative

E E WINE INC
Virginia Beach, VA, United States
Full-time
Part-time

Job Type

Full-time, Part-time

Description

A third generation, family-owned business, EE Wine, Inc., now trading as Wine Energy, employs more than 150 service-conscious individuals and operates a fleet of 30 trucks and vehicles.

We sell over 33 million gallons of heating oil and other petroleum products every year and serve nearly 3000 residential and commercial customers throughout Northern Virginia.

Additionally, our Retail Division proudly operates Wi-Not Stop convenience stores and a Marketplace. Our HVAC Division is Class A licensed by the state of Virginia to install the latest energy-efficient heating, ventilation, and air conditioning systems, along with Crystal Clean Duct Services, to improve your air quality needs.

The Customer Service Representative / Cashier provides prompt, courteous customer service. Rings up sales on the cash register and properly handles money, checks and other forms of payment received for the products and / or services sold.

Essential Duties and Responsibilities

  • Provides prompt, courteous customer service
  • Rings up sales on the cash register and properly handles money, check, and other forms of payment received for the products and / or services sold.
  • Performs multi-function operation of the fuel console.
  • Performs cleaning duties as necessary to maintain store cleanliness, as well as basic upkeep and / or cleaning of all equipment in the store.
  • Assists in maintaining proper inventory levels and shift audits.
  • Controls merchandise, cash shortages, and other selling expenses.
  • Performs all duties with minimum supervision and works irregular hours as needed.
  • Stand and / or walk up to eight hours per day.
  • Lift and / or carry up to 30 pounds from ground to overhead for up to 30 minutes per day. (e.g., stocking and maintaining inventory levels)
  • Be exposed to occasional cold temperature extremes while performing occasional work in a walk-in cooler and / or freezer.
  • Grasp, reach, and manipulate objects with hands up to eight hours per day (requiring eye-hand coordination and coordination of both hands for up to four hours per day).
  • Other duties as assigned.

Requirements

  • High School graduate or equivalent.
  • Perform the four basic arithmetic operations.
  • Ability to work a flexible schedule to meet the needs of the business, which may require evening and weekend shifts.
  • Excellent verbal communication skills.
  • Excellent customer service skills.
  • Ability to understand and follow instructions as given.
  • Proficient with a telephone, cash register, fuel console, money order machine, microwave, grill, nacho machine, coffee grinder, etc.
  • Must be able to properly handle and use cloth, paper, plastic, glass, rubber, liquids, cleaning solvents, etc.
  • Ability to perform the essential duties and to work under the conditions described.

EE Wine reserves the right to change or modify job duties at any time. The above job description is not all encompassing.

Needs and requirements may vary according to business necessity.

EOE / Veteran / Disability

1 day ago
Related jobs
Promoted
Devon Mack - State Farm Agent
Virginia Beach, Virginia

As a Customer Service Representative with Devon Mack State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. Establi...

Promoted
E E WINE INC
Virginia Beach, Virginia

The Customer Service Representative/Cashier provides prompt, courteous customer service. Provides prompt, courteous customer service. Excellent customer service skills. Wine Energy, employs more than 150 service-conscious individuals and operates a fleet of 30 trucks and vehicles. ...

Spade Recruiting
Virginia
Remote

We are currently looking for service-minded individuals with good communication skills to fill several sales & customer service representative positions in your area. The company provides its clients with value and unbeatable customer service with complete transparency and integrity. Customer servic...

Intuit - TurboTax
Virginia, US
Remote

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...

Spade Recruiting
Virginia Beach, Virginia
Remote

We are currently looking for service-minded individuals with good communication skills to fill several sales & customer service representative positions in your area. The company provides its clients with value and unbeatable customer service with complete transparency and integrity. Customer servic...

Intuit - TurboTax
Virginia, US
Remote

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...

Government Employees Insurance Company
Virginia Beach, Virginia

Customer Service Representative – Virginia Beach, VA. Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction. We’re lo...

Intuit - TurboTax
Virginia, US

The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...

Vestine HR Solutions
Virginia Beach, Virginia
Remote

Our Customer Contact team is the heart of our operation and our Customer Service and Sales Development Representatives excel at identifying customer needs and providing customized solutions that result in memorable experiences for our customers. We are seeking Customer Service and Sales Development ...

Mass Markets
VA, US
Remote

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...