Service Writer - Automotive - Chicago Area Dealership
We need a Service Writer who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs.
If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home.
Put your people skills to work for us and find out more now.
2 Years Experience Required!
$2,000 - $4,000 Signing Bonus Available!
Responsibilities
- Greet service department customers promptly and courteously attitude is everything!
- Listen to customers and clearly translate repair needs to techs
- Upsell additional services using low pressure, high integrity methods
- Provide accurate repair / maintenance estimates
- Adhere to policies on vehicle care and operation
- Follow up on each repair and keep customers informed of progress
- Sell and manage extended warranties
- Inspect repair quality and ensure all work is complete
- Notify customers when vehicles are ready for pick up
- Review and explain repairs and associated costs with customers
- Handle minor customer concerns and complaints
- Keep Service Manager informed of all problems and potential problems
- Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
About Us
At Peak Performance Team, our core philosophy is that leaders should have the freedom to make their own decisions regarding the products they offer and how they handle claims.
We accomplish this by creating customized, wealth-building purchase and protection products, previously available only to administrators and the largest franchise dealer groups and bring them to all dealerships.
and we’ll train your staff in the best ways to present and sell the products to maximize your profits and create a satisfied customer-base who will not only return for future purchases but will also sell YOU to their families and friends.
We’ll make you their hero!
PPT staff is comprised of industry experts dedicated to their craft. As real-world professionals who have spent years working in dealerships, insurance companies, and TPA’s;
we have become true subject matter experts in sales and marketing, captive and risk management, product design, and more.
We understand the complexities and challenges that dealers face. That’s why we’ve made it our revenue rather than lining the pockets of a corporate administrator.
Service Manager - Automotive - Chicago Area Dealership
Service Manager - Chicago Area Dealership. If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. We’re searching for an automotive service manager who is motivated to excel and serious about a true career i...
Automotive Service Advisor/writer
You will play an active role in the Service Lane by providing excellent service and suggestions to keep the customer's vehicle in top shape. The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Previous Automotive Service Adv...
Registered Client Service Associate - Chicago Area
The Registered Client Service Associate is a developing professional role which integrates in-depth specialty knowledge with a solid understanding of industry standards and practices; demonstrates good understanding of how the team and area integrate with others in accomplishing the objectives of th...
General Manager - Automotive - Chicago Area Dealership
Chicago, IL area dealership has an outstanding opportunity for a results-focused, highly driven and experienced General Manager who would be responsible for the dealerships profitability by overseeing the various departments which include variable operations (sales & financing), fixed opera...
Automotive Service Advisor/Writer
You will play an active role in the Service Lane by providing excellent service and suggestions to keep the customer’s vehicle in top shape. The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Previous Automotive Service Adv...
Business Development Manager - Automotive - Chicago Metro Area
Business Development Manager - Automotive - Chicago Metro Area. Prospecting and acquiring new automotive dealership accounts. The successful candidate will be a high-performance individual with the personality and professionalism to work with dealership management. Conducting sales presentations and...
Automotive Service Technician - Chicago, Illinois, United States
The ideal candidate has experience which may include: a high school diploma or GED, some post-secondary automotive training, dealer-level or large facility experience, and/or any additional certifications, such as certification by the National Institute for Automotive Service Excellence (ASE). The C...
Automotive Service Advisor-Writer
Previous experience of at least 1 year in a dealership, automotive shop, tire center, or quick lube as a service advisor/writer is required. Jiffy Lube - Immediate Automotive Service Advisor/CSA. Are you passionate about providing exceptional customer service and automotive maintenance advice?. Jiff...
Customer Service Engineer II - MR/CT - Chicago Metro Area, IL
The CustomerService Engineer is a field-based, customer-facing role that primarilyinstalls, services, maintains and modifies Siemens imaging equipment atcustomer sites. The Customer Service Engineer reports to the Regional Service Managerat Siemens Medical Solutions. Our CustomerService Engineer wil...
Automotive Service Advisor / Writer | Up to $75K & Weekends Off | Barrington
As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role. Service Advisors guide our guests thro...