Description
Position Details :
Title : Generator Field Service Technician
Location : Remote home-based role located in greater Columbus, OH.
Shift : Primarily Mon.-Fri. normal daytime hours; otherwise as needed / required for emergency service.
Compensation : You will be paid a starting base rate level based on generator maintenance experience and skills + O / T after 8 hours worked daily + bonus based on branch performance and company profitability + cumulative pay raises and incentives for progression through professional development skill levels & certifications + full relocation. Starting base rate levels :
- Trainee / General Services $21-$24 / hr. (no experience)
- Service Tech 4 $25-$29 / hr. ( 1-3 years' experience, typically transitioning active-duty military junior enlisted or early career civilian vocational candidates)
- Service Tech 3 $28-$32 / hr. ( 3-5 years' experience industry generator experience)
- Service Tech 2 $32-$36 / hr. ( 5-8 years' experience industry generator experience)
- Service Tech 1 $37-$39 / hr. ( 8-10+ years' experience industry generator experience)
- Journeyman $39-$42 / hr.
Benefits : A comprehensive summary of benefits will be provided to all selected candidates.
Travel : You will travel daily from your home and service equipment at customer sites in the field within the surrounding area, typically within 50-mile radius or within 2-3 hours of your home, depending on the position location.
Occasional overnight that will be planned in your service schedule. Company service vehicle provided for all field service work and travel.
Will go into the shop once a week to re-tool for the service week.
Position Description : As the heart of the company, the Generator Service Technician safely performs service, routine and emergency maintenance, installation, troubleshooting and repair in the field with world-class customer service.
In this role you will be responsible for fixing equipment and systems and making repair recommendations to customers. You will work with other service technicians and associates as needed to ensure all scheduled work is performed safely and to the customer's satisfaction.
Key responsibilities include :
- Service, repair, modify, diagnose, and rebuild standby power generators and fire pump drivers.
- Failure analysis, service, and repairs for customers on power generation equipment and systems.
- Check / repair all supporting systems such as fuel, cooling, and electrical.
- Operation of load banks and recording of instrumentation.
- Keep current on product changes, specifications, and updates.
- Operate, drive, and maintain company service trucks and parts inventory for service work.
Requirements : Good, safe troubleshooting skills and experience on industrial generator systems & equipment.
- Knowledge and experience with generators - how they operate, function, and performing service.
- Some hands-on experience servicing and fixing industrial (not residential) generators.
- Some working knowledge of electrical systems, circuitry, transfer switches, and engines.
- Computer and software skills including microsoft office suite.
- Tools for service work as a maintenance professional. Company offers a Tool Insurance program.
- Must have a good driving record and pass a background check, drug screen, and DOT physical.
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