About the team
Our Enterprise Solutions team plays a crucial role in ensuring the company's success as we develop systems, platforms, and applications to support internal business activities around the globe.
We have a support team that is dedicated to solving issues and constantly optimizing business activities to support hyper-growth for the company.
We seek people who have a service-oriented mindset that are willing to learn and put in the effort to solve problems. In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager / department.
We regularly review our hybrid work model, and the specific requirements may change at any time. Responsibilities- Collaborate with the on-call team, utilize data analysis and user insights to inform product prioritization and roadmap decisions, as well as to evaluate system performance.
- Improve organizational efficiency and risk control by implementing and managing systems operations.- Partner with cross-functional stakeholders to ensure product launch readiness, including developing SOPs, conducting user training, managing internal communications, and providing technical and system support during product rollout.
- Streamline operations and maintain high efficiency.- Partner with cross-functional partners utilizing Mandarin language.
Minimum Qualifications- Bachelors degree in a relevant field - 5+ years of experience in an IT company- Experience in product operations from global enterprises, as well as excellent communication and logical skills, and a deep understanding of enterprise applications.
- Excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams and stakeholders at all levels of the organization.
- Familiarity with SaaS, PaaS, Ecosystems, etc.- Able to read and write in Mandarin and English in order to understand documentation from cross-functional partners as well as drafting documents and holding meetings in Mandarin.
Preferred Qualifications- Strong problem-solving skills and ability to make data-driven decisions.- Project management experience, with the ability to manage multiple projects simultaneously and deliver on time.
Candidates for this position must be legally authorized to work in the United States. This position is not eligible for visa sponsorship or support.
Building Management System Technical Operations Manager
Building Management Systems Technical Operations Manager. Support the construction, operation, and maintenance of Control Systems across Data Center portfolio. Develop deep understanding of mechanical and electrical systems. BMS (Building Management System). ...
People Operations Manager
As a People Operations Manager, you will be essential in partnering with the HR and Talent Acquisition teams to support internal HR and Talent activities, systems, and processes while ensuring the delivery of premier experiences for employees. HR/People operations, benefits, compliance, and HR syste...
Enterprise Solutions Strategy Operations Manager - USDS
Our Enterprise Solutions team plays a crucial role in ensuring the company's success as we develop systems, platforms, and applications to support internal business activities around the globe. Minimum Requirements- Bachelors degree in a relevant field - 5+ years of experience in an IT company- Expe...
Sales Operations Manager
Motiv Power Systems is looking for a Sales Operations Manager to join us in transforming the medium-duty truck sector. Evaluate and recommend improvements to sales and CRM systems, including leading the selection and medium-term transition to more capable and robust sales management/CRM systems that...
Application Operations Manager
Job Title: Application Operations Manager</p> <p>Remote</p> <p> </p> <p>Job Overview: </p> <p>We are seeking an experienced Application Operations Manager to join our dynamic team. This role is crucial in driving operational efficiency, ensuring syst...
IT Operations & Systems Engineer (R4)
Under the direction of the Senior IT Operations & Systems Engineer and Project Manager this role performs a broad range of responsibilities critical to the successful operation and improvement of the Client's IT infrastructure and services. IT Operations & Systems Engineer (R). Install, configure, t...
Director of Product Management for Enterprise AI Systems and Solutions
As the Director of Product Management for Enterprise AI Systems and Solutions Framework, your mission will be to define and execute the product vision for our enterprise-grade AI framework. Stay informed about emerging trends in enterprise AI, mentoring and providing thought leadership on systems an...
Enterprise Solutions Quality Assurance Analyst - USDS
Our Enterprise Solutions team plays a crucial role in ensuring the company's success as we develop systems, platforms, and applications to support internal business activities around the globe. Has user experience with Lark, office automation systems, or enterprise collaboration tools. In order to e...
Senior Manager, Customer Engagement Operations -- Technology & Systems
Senior Manager, Customer Engagement Operations. Senior Manager, Customer Engagement Operations. Technology & Systems Operations:. Oversee the daily tactical technology operations and associated systems to support our US Customer Engagementsacross various engagement types (Veeva and Salesforce based ...
Senior Manager, Enterprise Systems Engineering
Profound technical proficiency in Salesforce, with the capability to steer the roadmap throughout the GTM technology ecosystem, encompassing integrations with vital systems like billing systems (NetSuite), marketing platforms (HubSpot), Zendesk, and SpringCM. Oversee technical operations of business...