Field Engineer 4 - Tech

Indotronix International Corporation
Jeffersonvlle, Indiana
Full-time

Position Desktop Technician at Jeffersonville, IN Jeffersonvlle, Indiana, United States Posted : 4 / 15 / 2024 Job Description :

As a Field Engineer 4, you will work in a highly directed environment.

Your assignments will include repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script.

You will also perform other non-troubleshooting duties.

Direction will be provided by script, help desk or service desk in a Next Business Day (NClient) and / or Same Business Day (SClient) service delivery environment.

Responsibilities :

PLS Support for calls such as Dell Client

Transformation Services calls, installing and servicing PCs, and PC peripherals and / or electronic equipment

Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script

May perform routine installs, moves, adds and changes as part of a directed team, including :

Complex desktop and laptop break fix work

Whole unit replacement

Simple desktop printer fixes

Load software with a script

30+ days ago
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