Lead Technical Program Manager

Job Description And Responsibilities

Visa Technology & Operations LLC, a Visa Inc. company, needs a Lead Technical Program Manager (multiple openings) in Foster City, CA to

• Work with business and technology subject matter experts to assess requirements, define scope, create estimates, and produce project charters and other documentation needed for funding approvals.
• Lead, plan and coordinate delivery of horizontal initiatives that span multiple organizations.
• Transform the delivery teams into Agile with focus on efficiency.
• Build high performing project teams, inspire team members, and demonstrate leadership skills while setting clear expectations with business partners to provide transparency into project initiation activities, and manage day-to-day interaction during project execution and delivery.
• Perform project planning and scheduling, manage tasks and coordinate project resources to meet objectives and timelines.
• Proactively identify, manage and mitigate project risks and find ways to accomplish project goals in the context of dynamic business / technical environments.
• Provide high quality customer service and communicate project status (timelines, progress, and challenges) to technology and business stakeholders regularly.
• Achieve project goals by engaging effectively with stakeholders, including enterprise architects and strategists, technical subject matter experts, business partners, Visa senior management, technology vendors, and financial institutions and strategic partners, as needed.
• Distill complex business and technology requirements for technology and business stakeholders and tailor communication based on the audience.
• Manage project budgets effectively by ensuring forecasts and actual charges are in line with approved bids and project costs are effectively controlled.
• Anticipate change and identify ways to overcome challenges and constraints to keep project activities on schedule to meet or exceed business partner expectations.
• Take initiative to exhaust all avenues to resolve issues / problems before involving management escalation.
• Ensure that all projects are in compliance with Visa's Project Management Methodology and Key Controls keeping project status updated in project management tools and maintain meticulous records (e.

g., project financials, schedule, issues, risks, change control decisions).

Position reports to the Employer’s Foster City, California office and may allow for partial telecommuting.

Qualifications

Basic Qualifications :

• Employer will accept a Bachelor's degree in Business Administration, Management Information Systems, or related field and 10 years of progressive, post baccalaureate experience in the job offered or in a Project Manager-related occupation.
• Alternatively, Employer will accept a Master’s Degree in Business Administration, Management Information Systems, or related field and 8 years of experience in the job offered or in a Project Manager-related occupation.
• Experience must include :
• Project management techniques, methodologies, and best practices
• Project scheduling, estimating, risk identification, and change management
• Problem Solving, Requirement Analysis, Resource management, and Issue / Risk management
• Agile methodologies and Business process design
• Managing large cross functional, complex programs involving product delivery and / or technology modernization / integration.
• Managing cross-functional team dependencies
• Facilitating Quality Assurance for End-to-End Testing and User Acceptance Testing (UAT)
• Microsoft Office tools (Microsoft Word, Excel, PowerPoint, Visio, Project, and Sharepoint)
• Jira, and Wiki
• Tableau, Power BI, or SQL for Data Analytics & Visualization

Additional Information

Worksite : Foster City, CA

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership / site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Travel Requirements : This position does not require travel.

Mental / Physical Requirements : This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY : The estimated salary range for a new hire into this position is $163,800.00 USD to $262,100.00 USD per year, which may include potential sales incentive payments (if applicable).

Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.

Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA / HSA, Life Insurance, Paid Time Off, and Wellness Program.