Customer Service and Warehouse Operations Manager

The individual in this role will be overseeing the operation, maintenance, staffing, budgeting, and performance of the Distribution facility.

The Distribution Manager is tasked with implementing the strategic direction aligned with the company's overarching goals and strategies.

Ensuring site performance with a strong focus on customer service and productivity is also part of their responsibilities.

Furthermore, they will provide leadership to ensure flawless execution, foster a positive culture, and uphold the company's values.

This role is primarily a hands-on management position that involves direct involvement in the day-to-day operations.

As a strategic leader, you'll drive process improvement initiatives, collaborate on innovative solutions, and foster a positive culture that prioritizes customer satisfaction and productivity

Responsible for the oversight of all distribution operations, including pulling, stock runs, and all related inventory transactions

Oversight for scheduling appropriate levels of staff to allow for maximum production effectiveness within the shipping and all distribution departments

The individual in this role will be overseeing the operation, maintenance, staffing, budgeting, and performance of the Distribution facility

Ensuring site performance with a strong focus on customer service and productivity is also part of their responsibilities

Conducts analysis of existing business processes using methods such as gap analysis or PDCA to identify areas for improvement

Acts as an internal consultant, developing short- and long-term strategies for the organization, incorporating Six Sigma, Agile, and other practices as necessary to drive progress and reduce costs

Coordinates and leads key improvement projects across all organizational levels, potentially overseeing multiple teams or collaborating with managers to re-engineer processes

Establishes measurable standards at project initiation and regularly generates detailed update reports for management, comparing actual project results against these standards

Provide guidance and make improvements to the inventory systems and inventory strategy

Develop and implement strategies to optimize warehouse layout, space utilization, and inventory management processes

Work collaboratively with the sales teams to ensure client satisfaction

Tracks project performance to analyze successful completion of short- and long-term goals

Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.