Overview
Job Summary :
The Business Process Analyst plays a critical role in improving operational efficiency by working closely with project stakeholders to define, refine, and document business and user requirements as Stories.
This position involves collaborating with Platform Administrators to ensure that these Stories are developed, tested, and delivered accurately according to specifications.
This position is essential for ensuring that business processes align with organizational goals and adapt effectively to changing project requirements and technologies.
Responsibilities
Job Responsibilities :
Key responsibilities include leading business process definition, re-engineering, and improvement efforts during workshops with key sponsors and stakeholders.
Identify areas for process improvement and recommends solutions that outline the pros, cons, and risks.
Promote continuous process improvement practices through the establishment of process metrics / KPIs, dashboards, and defining role accountabilities.
Collaborate with the Technical Consultant and ServiceNow Architect to design the optimal technical implementation strategy and assist in creating High-Level Solution Designs.
Work with the Process Owner and Test Manager to establish appropriate tests, ensuring the functionality and integrity of new or modified systems.
Provide monthly status reports detailing accomplishments, identifying task issues, and highlighting areas that require government action.
Qualifications
Minimum Qualifications :
Minimum 5 years of experience in business analysis or a related field.
Experience in working with the Agile board in ServiceNow (similar platform such as Remedy may be considered).
Active SECRET clearance.
IAW DoDM , must meet intermediate proficiency level.
Must possess ONE of the following 8570 IAM-I certifications : Security+ CE, CND (Certified Network Defender),Cloud+, CAP (Certified Authorization Professional),GSLC (GIAC Security Leadership Certification) or HCISPP (Healthcare Information Security and Privacy Practitioner).
Exceptional analytical and conceptual thinking skills.
Ability to influence stakeholders and work closely with them to determine acceptable solutions.
Experience creating detailed reports and giving presentations.
Excellent planning, organizational, and time management skills.
Posted Salary Range
128000 to 143000
Benefits Information
Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits.
Paid Time Off (PTO) is offered to regular full-time and part-time employees.
Job : Business Administration
Travel : None
Organization : ASE - Akima Systems Engineering
Clearance : SECRET
Work Type : On-Site
Remote : No
ReqID : 2024-11910
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