Job Description
Job Description
As an Automotive Service Advisor, you will be the face of our company, providing exceptional customer service and guidance to our customers regarding their vehicle service needs.
You will work closely with our customers to understand their concerns, provide accurate estimates, and ensure their complete satisfaction throughout the service process.
Core Values
Our Core Values define the essence of our organization and help inform decision-making and priorities both externally and internally.
We pride ourselves on building a team of individuals that can exhibit the five Core Values presented in our mission statement :
- Professional
- Accountable
- Integrity
- Quality
- Innovative
Benefits
Each of our employees receives the following benefits :
- Health Insurance
- Dental and Vision Insurance
- Life Insurance
- Paid Training
- Career Development
- 401K Matching
- Weekends Off
- Paid Days Off
- Paid Holidays Off
Responsibilities :
- Greet customers and assist them with scheduling service appointments
- Listen to customers' concerns and accurately document their vehicle's symptoms
- Provide detailed explanations of recommended services and obtain customer approval
- Generate accurate service estimates and invoices
- Coordinate with the service team to ensure timely completion of work
- Communicate with customers throughout the service process
- Follow up with customers after service to ensure their satisfaction and address any concerns
Qualifications :
- Previous experience in automotive service advising or a related field
- Strong customer service skills and a passion for helping people
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask effectively
- Proficiency in computer software and automotive service programs
- ASE certification or willingness to obtain certification is a plus
- Professional appearance and demeanor
Job Type : Full-timePay : $50,000.00 - $100,000.00 per year
Service Advisor
As a Service Advisor with the Preston Automotive Group, you’ll be working in our service department to provide a superior customer experience to all of our guests. You are empowered to take care of the customer and have an active role in the service lane. Provide an estimate of the length of t...
Automotive Service Advisor
As an Automotive Service Advisor, you will be the face of our company, providing exceptional customer service and guidance to our customers regarding their vehicle service needs. Previous experience in automotive service advising or a related field. Proficiency in computer software and automotive se...
Automotive Parts Advisor
Starting as a small 2 bay shop in Philadelphia, we have grown to 8 locations expanding to 4 states on the east coast, offering commercial truck sales, commercial truck rentals, full-service leasing, contract maintenance, parts, and service. Perform a variety of customer service, in store, marketing,...
Service Manager
The Service Manager is responsible for directing and coordinating the activities of the service team to uphold the highest standards of food and beverage quality, service, and presentation, ensuring an exceptional dining experience for every guest. This job description is intended to convey informat...
Procedure Writer (Financial Services) Remote - EST hours
Procedure Writer (Financial Services). ...
Energy Advisor I
This Energy Advisor I is primarily responsible for providing our services directly to homeowners, landlords, building owners and other utility customers. You will provide expert advice and coordination for our programs while recommending specific modifications to electric and/or gas systems; you wil...
Project Manager - Overhaul - Mobility Customer Service
Good service means we are there for our partners and customers when they need us - and beyond. Well demonstrated customer service skills, a concern for quality, strong leadership skills, and forward-thinking. We help our customers move the world. Lead a comprehensive locomotive overhaul program for ...
Nurse Manager
Headquartered in Central Florida, Pivotal Placement Services is a full-service national workforce solutions firm that specializes in placing healthcare professionals from staff to leadership with both clinical and non-clinical employers. Our Comprehensive and Customer Focused Workforce Solutions inc...
Automotive Technician
Position Summary The Automotive Technician position requires your experience and technical expertise to diagnose drivability and electrical systems, while using your leadership and mentoring skills in driving a team toward increased customer care and satisfaction. Responsibilities * Change oil, tran...
Customer Service Rep(04423) - 401 S. Market St.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. ...