RTH-005514 Lead OSA Las Vegas

Job Title : RTH-005514 Lead OSA Las Vegas JO-2406-557889 Job Function : Office Services Department : FSO State : NV City : Las Vegas Date Posted : 6 / 7 / 2024

About Us : Forrest Solutions is proud to partner with a prestigious law firm, known for its excellence and commitment to providing superior legal services.

We are seeking a dedicated and professional Lead Office Service Assistant to join our team and contribute to maintaining the high standards of our esteemed client.

• Job Title : Lead Office Service Assistant
• Location : Las Vegas, NV 89106
• Position Type : Full-time, Direct Hire
• Schedule : Monday - Friday, 8 : 00 AM - 5 : 00 PM
• Compensation : $ per hour

Job Summary : As a working Team Lead Office Service Assistant, you will play a crucial role in ensuring the seamless operation of office services.

You will lead a team of office service associates, oversee the completion of daily tasks, and provide exceptional support to all employees.

Your efforts will contribute to maintaining a clean, organized, and professional office environment, enhancing the overall experience for staff and visitors alike.

Categories Essential Job Functions Lead Office Services Associate

Team Supervision & Coordination

• As a working Lead, you will train, and supervise the office service team to ensure smooth and efficient operations of office services.
• Assign tasks and responsibilities to team members, distributing workload effectively and ensuring tasks are completed on time.
• Conduct regular performance evaluations, providing constructive feedback, and recognizing outstanding performance.
• Foster a positive team culture, promoting collaboration, and encouraging continuous improvement within the office service team.

Office Maintenance & Organization

• Take responsibility for the overall maintenance and organization of the office space, ensuring it is clean, presentable, and professional.
• Monitor and manage office supplies, stationery, pantry items, and other essential resources, restocking as needed to support daily operations.
• Coordinate with janitorial staff and maintenance personnel to schedule cleaning and upkeep tasks, maintaining a comfortable and welcoming environment for employees and visitors alike.
• Implement effective organizational systems, such as document filing and storage, to enhance office efficiency and accessibility.

Customer Service & Support

• Provide exceptional customer service to all employees, responding promptly and courteously to inquiries, requests, and concerns related to office services.
• Act as the primary point of contact for office-related issues, demonstrating problem-solving skills and effective communication to address and resolve various concerns.
• Proactively identify opportunities to improve office services and streamline processes, incorporating feedback from employees to enhance the overall office experience.

Vendor Management

• Liaise with external vendors and service providers to ensure the timely delivery of contracted services, such as janitorial, maintenance, and office equipment.
• Maintain vendor relationships, negotiating contracts and service level agreements to optimize service quality and cost-effectiveness.
• Evaluate vendor performance regularly, addressing any issues or discrepancies to ensure service standards are consistently met or exceeded.

Office Events & Logistics

• Assist in planning and coordinating office events, meetings, and conferences, ensuring that all logistical aspects, such as room setup, catering, and audio-visual requirements, are well-organized and executed.
• Collaborate with various departments to facilitate event logistics, providing support and resources to ensure successful event outcomes.
• Prepare meeting rooms, presentation materials, and other necessary resources in advance, contributing to seamless event execution and positive attendee experiences.

Qualifications :

• Proven experience in a leadership role, preferably in an office.
• Experience with print, mail, receptionist, office services, and hospitality roles.
• Strong organizational and multitasking skills.
• Excellent attention to detail and problem-solving abilities.
• Outstanding customer service and communication skills.
• Ability to adapt to changing priorities and work effectively under pressure.
• Professional demeanor and positive attitude.
• Reliable attendance and punctuality.

Position Requirements / Experience / Education :

• High school diploma or equivalent, college degree preferred.
• 2-3 years of experience
• Ability to understand client inquiries and provide effective responses.
• Experience in using Microsoft Office products and applications.
• Understands the importance of delivering added value to clients.

If you are a motivated and detail-oriented professional with a passion for providing exceptional customer service and leadership, we encourage you to apply for the Lead Office Service Assistant position.

Join Forrest Solutions and contribute to the success of our prestigious law firm client.

Forrest Solutions is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.