Description
This is a virtual position.
The Auto Insurance Subrogation Specialist II is responsible for the recovery of subrogation claims from insurance carriers and self-insured entities where the responsible party is a business.
These claims could also involve uninsured entities. Many of these claims would be carrier to carrier claims, but the specialist II could also work undue enrichment and excess policy limit claims if the workload dictates.
Responsibilities include working with our clients, insured, claimants, appropriately documenting information to achieve recovery of these subrogation claims.
Essential Functions and Responsibilities :
The Subrogation Specialist III may perform some or all of the duties listed below :
Auto insurance specific responsibilities :
- Responsible for identification and research of subrogation type claims (Auto claims, overpayments for duplicate coverage, workers' compensation, Medical and no-fault claims) to determine if there is potential third-party liability.
- Review claim files to evaluate collection potential and develop strategies for each recovery.
- Identify legal liability in order to pursue, negotiate, and settle subrogation.
- Interaction with insurance adjustors, attorneys, government offices, municipalities and DOT Offices.
- Interacts with policyholders, claimants and witnesses when necessary in order to bring a file to successful conclusion.
- Corresponding with parties against whom subrogation claims are to be made, negotiating payment plans, when necessary.
- Corresponding with parties against whom subrogation claims are to be made, negotiating payment plans, when necessary.
Requirements
What you will need :
- High school diploma or GED, college degree preferred
- Five to eight years of proven subrogation or claims experience that includes substantial exposure to carrier to carrier claims is preferred
- Ability to type 30 WPM with 85% accuracy
- Appraisal certification may be required
- Ability to work independently
- Successful completion of relevant insurance industry courses strongly preferred
- Property, medical pay and workers compensation experience is preferred
- Strong analyzing and negotiating techniques
- Excellent organizational and time-management skills
- Responds to internal and external requests in a timely manner and works to deliver quality service. Consistently demonstrates accuracy and attention to detail
- Communicates clearly and logically using appropriate written and oral techniques Seeks clarification for unclear or missing information
- Demonstrated reasoning and problem solving abilities
- Ability to build and maintain relationships
- Work with sense of urgency
- Demonstrates a sincere interest in listening to and responding to customer concerns and solving their issue in a timely manner
- The ability to work independently and interact well within a team environment
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