Brand Experience Summer Internship

Overview

FM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions.

FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research;

risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.

Summary :

Join a dynamic group to support activities for the brand experience team.

You’ll be a key member of the client experience team by helping to support key client engagements and corporate programs.

The brand experience team ensures the FM story is told through experiences that are memorable and inspiring to every audience, through every possible medium physical (our buildings), digital (our tools and applications), mobile (Risk Prevention trucks), trade shows and more.

FM’s brand experiences are designed to cause action (acquisition of new business, deepening of existing relationships, causing risk improvement).

Your role will focus on supporting our in-person visitor experiences, both current and upcoming locations, including our Research Campus (Rhode Island), Learning Center and new Research facility (Massachusetts) and mobile experiences (across North America and Europe).

These experiences have a heavy focus on engineering-based solutions to protecting commercial property from fire, climate and equipment-related hazards.

Schedule & Location :

The Brand Experience Summer Internship has a tentative start in May 2025 and will run for 12 weeks. Official start date and length of internship to be determined once a finalist has been selected and will be based on the student’s availability.

This position will require the Intern to work on-site in Johnston, RI as well as on the road for events. Travel to be expected of about 50% within the United States and Canada;

subject to change depending on business needs.

This internship is full time Monday through Friday. Start and stop times are based on events and business needs, so flexibility is required.

Responsibilities

• New Experience Centers Assist with various components of the design and content development of new client experience centers being designed globally
• Current Experience Centers Lead and support various projects to improve and update content and experiences at existing visitor experience centersCreate reports and metrics on client engagement activitiesIdentify and implement process improvements for global team related to requests, system utilization, file storage, data collection, etc.
• Risk Prevention Truck Travel to truck events within the US and / or Canada to provide onsite support during events and engage with clientsLead portions of the onboard experiences for visitors in partnership with local FM staffOn-site capturing of photos and videosCreating and sharing social media content from the road
• Handle special projects, as assigned

If you enjoy variety, both in the office and on the road, we will put your creative and organization skills to use.

Qualifications

Required Education :

Must be in a bachelor’s degree program

Highly Preferred Education :

• Maintain overall GPA of 3.0 or higher
• Be a junior going into senior year in college
• Pursuing a degree in marketing, public relations, journalism, English, or communications

Required Skills :

• Strong presentation and communication skills
• Good analytical, organizational, problem solving, and interpersonal skills
• Efficient time management skills; naturally inquisitive and able to undertake and deliver projects
• Familiarity with MS Office products (Excel, PowerPoint, Word, Teams)

The hiring range for this position is $21-$23 / hour. The final salary offer will vary based on individual education, skills, and experience.

FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.