About AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers.
Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.
AWS has the world’s largest cloud computing portfolio.
As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world.
Our Engineering Operations Technicians II (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.
Inclusive Team Culture
Here at AWS, we celebrate our differences. Our employee-led affinity groups reach tens of thousands of employees around the world, furthering our culture of inclusion and influencing our innovative employee benefit offerings.
We host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, that help us think bigger to seek diverse perspectives, learn, and be curious.
Mentorship & Career Growth
We have a career path for you no matter what stage you’re in when you start here. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer.
That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work / Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture.
When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Key job responsibilities
Day in the Life of an EOT :
- Tasked with driving innovation while reducing operational costs in the facilities.
- Drive projects with moderate complexity.
- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA).
- Perform rack installs, rack decommissioning, operational readings and facility management. · Provide key performance indicators to senior engineers.
- Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
- Performance and oversight of maintenance and operations on all electrical, mechanical, and fire / life safety equipment within the data center.
- Ensure all safety procedures are adhered to while performing work.
- Perform basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and building management systems.
- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule.
Some locations have on-call rotations.
- Maintain data center critical infrastructure equipment ensuring 99.999% uptime of the world's largest cloud computing portfolio.
- Role may support more than one location / site.
- Walk job sites in uneven terrain. Maintain balance and perform construction tasks while on a ladder
- Regularly lift and / or move up to 39 pounds unassisted and participate in group lifts for 40+ pounds
- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull.
About the team
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop celebrating our uniqueness.
AWS Infrastructure & Network Services teams are building intelligent software to automate the infrastructure operations that drive Amazon Web Services.
We’re providing internal and external customers the opportunities to consume infrastructure directly, without human intervention.
Our teams leverage AWS technology to support data center operations, networking, infrastructure, and support engineering and development.
Come join us to build, architect, design and implement distributed systems that provide availability, scalability and latency guarantees across the full breadth of AWS services.
We are open to hiring candidates to work out of one of the following locations :
Chantilly, VA, USA
BASIC QUALIFICATIONS
- High school or equivalent diploma
- 2+ years of electrical and / or mechanical experience OR 2+ years of data center or mission critical facilities (example : hospital, military facility, public safety facility, etc.) experience
PREFERRED QUALIFICATIONS
4+ years of Data Center Engineering Experience · Associates or Bachelor’s Degree