Customer Service Representative

Job Posting : Customer Service Representative

Location : Florence, KY

Pay Rate : $ - $ per hour

Job Type : Full-Time, 100% In-Person / No hybrid or remote available for this role.

LHH Recruitment Solutions, a leading recruiting firm, is seeking a dedicated and customer-focused individual for the role of Customer Service Representative for our esteemed client in Florence, KY.

This is an exciting opportunity to join a dynamic team in a supportive environment with ample opportunities for growth and advancement.

Responsibilities :

Handle inbound and outbound customer calls professionally and efficiently

Respond to customer inquiries and resolve issues in a timely manner

Process orders, returns, and exchanges accurately

Maintain detailed and accurate records of customer interactions

Collaborate with team members to improve customer service processes

Provide product information and support to customers

Address and escalate complex issues to the appropriate departments as needed

Qualifications :

High school diploma or equivalent

Previous customer service experience required

Excellent verbal and written communication skills

Strong problem-solving abilities

Ability to multitask and manage time effectively

Proficient in using computer systems and software applications

A positive attitude and a commitment to providing exceptional customer service

Benefits :

Competitive hourly pay of $ to $

Full-time, in-person position with stable hours

Opportunities for career growth and advancement

Comprehensive training and support from the team

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan.

Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law;

any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Why LHH?

At LHH, we are committed to connecting talented individuals with outstanding companies. We take pride in matching you with a role that fits your skills and career aspirations, offering continuous support to help you succeed.

Join us in providing exceptional service and making a positive impact on our client's customers!

Pay Details : $ to $ per hour

Search managed by : Bianca Mishurda

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan.

Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.

In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.